Games disappear and now won't reinstall

Discus and support Games disappear and now won't reinstall in XBoX Games and Apps to solve the problem; Earlier today I had about 20 games just disappear off my external hard drive. No notifications or warnings or anything. The storage is only about 50%... Discussion in 'XBoX Games and Apps' started by macnar12, Mar 25, 2020.

  1. macnar12
    macnar12 Guest

    Games disappear and now won't reinstall


    Earlier today I had about 20 games just disappear off my external hard drive. No notifications or warnings or anything. The storage is only about 50% full with 3 TB left free so space is not an issue. I tried to launch a game from my pins and it said it
    needed to be installed, which was weird since I played the game last night. I checked and found several other games to be the same way. Then I literally watched my count of installed games drop by another 15 or so over the next few minutes. This already sucks
    because I have terrible internet and reinstalling those games will take weeks. The worst part is I can't actually install them. When I go to reinstall the games they instantly say "Installation Stopped" without even getting to zero percent. I've tried cancelling
    the installs and "uninstalling" the games but it hasn't changed anything. Any thoughts on what happened, how to stop it from happening again and how to fix it?

    :)
     
    macnar12, Mar 25, 2020
    #1
  2. Unknowngamer1st Win User

    Games disappear and now won't reinstall

    try removing your account and adding it back
  3. Shandykidinkent Win User

    Games disappear and now won't reinstall

    I would try to do a hard reset on your console first, that way any lingering data cache (which may be hindering the install) is alleviated. Least this was my experience. If that does not help, please feel free to ask us for clarification or tips.

    - Shandy
  4. Shandykidinkent Win User

    Games disappear and now won't reinstall

    Okay, I would try to restart the console than hard reset it again, after this try and see if your games are up.

    - Shandy
  5. macnar12 Win User

    Games disappear and now won't reinstall

    I've reset my console and external hard drive a couple of times already. Even left the console powered off for a couple of hours earlier. No change to the issue.
  6. macnar12 Win User

    Games disappear and now won't reinstall

    Alright I tried that as well. Still no luck
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Games disappear and now won't reinstall

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