Games data deleted

I got the new update for Xbox one on October 12 and I had to leave the Xbox to finish the install . I left to work and came back to my save data for some games like dragons dogma had been deleted , I lost all my save data and hours of gameplay I had put
in that game because from what I am assuming is that new update

:)

 

Deleted game data??

So, my hubby and I have a Xbox 360 S and since we got it we've had all sorts of issues with it like at first it wouldnt connect to the internet, then we couldn't get it to connect to my computer and NOW it deleted my Fable 3 data. ALL OF IT. Like, completely
gone.

Our buddy Ryan had his profile just completely disappear... And I had the same thing happen to me when I had my old 360; it wiped my Bioshock data clean off it.

How do I fix this? Is it a system error?? And if so, will it be covered by my warranty?

 

Game data deleted.

Hey there Buns!

I'm really sorry to hear about the loss of your save. There's a very similar thread

HERE and unfortunately I have to give the same news that I gave there.

Blizzard support are definitely the right people to talk to about this. The way the issue is being described, it sounds like it lies with the way the game auto-saves (which is a game feature and therefore Blizzard has the tools to fix) rather than a
location of the save feature.

I suggest getting in touch with them and explaining the issue in full to them so that they can understand where the issue lies. Until then, I recommend always exiting to the character select screen before quitting the game.

I sincerely hope this helps. =)

 

Hey there Samurai Champoo,

You're going to want to post about these preview concerns and problems in the
Xbox One Preview Forums for the best visibility and troubleshooting steps.

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