Games Crashing and Xbox sometimes turns off.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize for the trouble, FGI. It seems like you have indeed performed all the necessary steps. Do you have an external hard drive plugged into your console? A corrupted hard drive may cause issues as well.

Had this same issue, cant finish a game or even the 1st quarter without crashing. Sometimes it even turns off my whole xbox lmao. Series X.. Tried every possible solution, then had the game refunded since it was unplayable. Just downloaded Madden 23 since its on game pass and it crashes too LOL

Have you done a power cycle yet on your Xbox? Like holding the power button until it completely turns off and turning it back on. I noticed sometimes if I left my Series X on for too long without restarting it every other week or so, things ran slow or crashed.

Have you also manually checked for updates on the games thar are crashing? Sometimes games don't auto update or prompt them when the game is started. I have this issue with Destiny 2 and Halo a lot. I know it sucks but could also try uninstalling the games and reinstalling them.

Yah, this is more of a system hang similar to a Windows PC trying to go into standby with a poorly written device driver installed that won't go to sleep.

I haven't had this happen since, but I'm also making sure to close out the Play To on my PC before issuing the XBox Off command.

Yes, the prompt comes up. Sorry I didn't mention that in my first post. This is occurring after replying Yes to the prompt.