Games bought from store no longer working

Discus and support Games bought from store no longer working in XBoX on Consoles to solve the problem; Hi, posting from my sons account, he's 8 so is a little upset and wont post himself. It would seem that pretty much all of the games that I have... Discussion in 'XBoX on Consoles' started by Gid Jr, Sep 22, 2017.

  1. Gid Jr
    Gid Jr Guest

    Games bought from store no longer working


    Hi, posting from my sons account, he's 8 so is a little upset and wont post himself. It would seem that pretty much all of the games that I have purchased for him ( or hes gotten himself ) from the download store are no longer working. Games tested are
    as follows : Overwatch , Slime Rancher ( games with gold) , Minecraft, Roblox , and more.. as far as I can tell its every game he doesnt have a physical disc for. In some cases it says the person that owns the game needs to sign in ( he owns them, he IS
    signed in) and on the second attempt the old generic " something went wrong"

    So far it seems the games he has a physical copy of are unaffected.

    Would hope to have this resolved as quite a lot of money has been spent on his account as Im sure you can appreciate.

    Have tried signing in/out Have soft and Hard reset the xbox, all of it.

    Is this a store problem? By that I mean can that affect games already purchased?

    Error Code 0x87e107d1

    :)
     
    Gid Jr, Sep 22, 2017
    #1
  2. problem xbox store

     
    AverageOne1159, Sep 22, 2017
    #2
  3. Help

    I bought fallout new vegas on the Xbox store and it said "working" for a long time and never installed help me
     
    PhantomStrike12, Sep 22, 2017
    #3
  4. HK Tsukiyo Win User

    TMNT Out Of The Shadows delisted, can’t play.

    Usually when this happens is when the License owners of the franchise revokes the rights for a company to sell it. Thus the Game is delisted from the store and no longer can be bought or played.
  5. Hyperion7710 Win User

    Gameshare DLC N/A?

    Game sharing only works on things bought on the xbox store and not on things bought from the minecraft store. So if you wouldve bought the pack on the xbox store your friend wouldve got it.
  6. brianPayne8 Win User

    The Outer Worlds started crashing today in game pass for PC version. Any hotfix coming?

    I bought the game last night so am no longer playing it via the game pass.

    I launched it from the Microsoft Store App and it worked just fine now I am on the following mission the city and the stars.

    I have finished the main objective and go to the closest elevator and soon as i interact with the switch the game goes down.

    Not sure if it's the game or the Microsoft store app so sadly for me it's just not the game pass version.
  7. BarrelBurrito01 Win User

    Xbox Gift Card Serial Number Location?

    I bought two gift cards from the store at the same time. One worked the other didn't. My proof of purchase shows I bought two gift cards. The manager said once the cards leave the store its no longer their responsibility. If a code dosen't work thats
    the company who owns the cards problem. I tried to explain for ten minutes or so how the code did work just that the card needed to be rescaned. Xbox support is friendly and easier to talk to. They don't tell you basically you just lost $25 to your face.
    And yes that was an actual response from the store when I went back in person.
  8. StuartATrueRed Win User

    Is there any way to use ReShade with XBOX Game Pass for PC?

    Reshade is unauthorized software, and as such might not work with games bought from the Microsoft store or from game pass for PC. All you can do is try it. You will know then if it works or not.
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Games bought from store no longer working

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