Games automatically deleted

I haven't turned on xbox one in nearly a month and had it completely unplugged sitting on a shelf for about 2-3 weeks. I just plugged it back in tonight and tried to play titanfall. It says I need to install. So I check the my games and app screen. 3 Of
the 5 games showed they were uninstalled. Titanfall, ghost. And ryse were gone. Only black flag and forza were still there. also some of the apps I downloaded were uninstalled. Twitch and skype to name a couple. When I turned it on it did have me sit through
a 200mb update....could this have caused it? Anyone else had something like this?

:)

 

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Hi. I was one of the unlucky customers who purchased their Xbox One immediately after the August update rolled out. It turned out that anyone who had bought an Xbox One within a few days of the August update being released and installed the update
had their new console turned into a very large paperweight (incapacitated the optical drive). After much to-ing and fro-ing with Microsoft and the store who sold me the console, I eventually had to trade my Xbox in for one that hadn't been ravaged by the update.
To say sorry for this, Microsoft very kindly sent me a redeemable code for $20 via the Xbox dashboard (not via email). Unfortunately and unbeknownst to me, the Xbox dashboard wipes messages after 30 days! So when I came to redeem my code and get some money
off the Advanced Warfare download, the code had been deleted.

Is is there anything I or Microsoft can do to get my code resent or restore my messages?

Thanks

 

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Excellent! Thank you very much. I'm a happy man again!