Games are Being Deleted by my Console

Lets not update these and let them sit for a while alright if the updates don't disappear follow the steps below.

Remove your account (settings - account - remove accounts) then power cycle the console by holding the power button on the system for 8 seconds until it powers down then unplug it from receiving power for 5 minutes once done plug it back in turn the system
on and re-download your account from the side menu on the left.

The console shouldn't take double the space unless it is downloading two copies of the game(s) which again shouldn't happen if you can't seem to remove the second download then you should reset the console (fully) just in case something has caused this

generally you want to sell them a blank console

Without games

You can delete the profile from the console and yes they can use the games still unless they delete them

If they delete them or you do a home console transfer to the new console then they are out the games

Hence why you generally sell an Xbox one only to avoid the expectations of them being able to recover them at a later date

so, if I delete my account only (Not the games), the new buyer can use my games with his personal account?

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Please try the following:

Step 1

- Type Troubleshoot in Windows search and press Enter

- If you can't see troubleshooters, click the Additional troubleshooters option on the right

- Here, find Windows update section

- Click Run the troubleshooter and wait till the process is finished.

Step 2

- Type Services in Windows search and hit Enter

- In the new Windows, scroll down till you find Background Intelligent Transfer Service (BITS)

- If the service is running, right-click and select Restart

- If not, right-click and select Start

- Do the same with Windows Update service.

Step 3

Press Win + REnter the following and hit Enter:

regsvr32 Qmgr.dll /s

Open the Run dialog again and run the following command:

regsvr32 Qmgrprxy.dll /s

Step 4

For this fix to work, you would have to find another Windows 10 machine of the same version (Home/Pro/Enterprise). If you have access to such a machine, do the following:

- Access another computerType regedit in Windows search and press Enter

- If User Account Control shows up, click YesNavigate to the following location:

HKEY_LOCAL_MACHINE\\System\\CurrentControlSet\\Services\\TrustedInstaller

- Right-click on the branch and select Export

- Choose the location, name the file trustedinstaller and click Save

- Transfer the file to your computer

- Once the file is on your desktop, double-click the trustedinstaller.reg to merge it with your own registry

- Restart the PC and try updating Windows again.

Step 5

If none of the above helps, you can repair your Windows installation without losing files or installed apps. Here's how to do it:

- Go to the official Microsoft website and download installation files

https://www.microsoft.com/en-us/software-downlo...(press Download tool now)

- Once downloaded, double-click the setup.exe

- Accept License and Terms, select Upgrade this PC now, and click Next

- After the necessary files are downloaded, choose Keep personal files and apps

- Click Install (make sure that all apps are closed and not running before doing this)

- Your PC will restart and installation finished

Is your disc game being recognized by your console? Try to delete it and download it again.

Sadly this is happening with various games on the console, not just EA. I know the frustration though, my Battlefield 4 save was deleted on me. So yeah, I think this is an issue with the console itself being built like junk and not the individual games.