Games and Updates not Downloading!

Discus and support Games and Updates not Downloading! in XBoX Games and Apps to solve the problem; I just got a new XBox One yesterday and I am having a big problem. I got through the setup and everything just fine, but now that I have purchased a... Discussion in 'XBoX Games and Apps' started by ElementalDud, Jul 14, 2014.

  1. ElementalDud
    ElementalDud Guest

    Games and Updates not Downloading!


    I just got a new XBox One yesterday and I am having a big problem. I got through the setup and everything just fine, but now that I have purchased a couple games in the store and have bought a hard copy of Dead Rising 3 none of the games are downloading
    or updating properly. Her is what happens:

    For Dead Rising I put in the disc and it tells me I need to get an update for the game. I press install for the update and it loads only 42, sometimes 43 percent of the update then stops making progress. I have tried this multiple times,each having the
    same results.

    For marketplace games I am able to purchase them, but when I try to download them no progress is made at all. It says "Installing" but nothing ever happens with the progress.

    Just some extra information: My internet connection is not the problem, whenever I check in the settings it says I am connected to XBox Live. Also I am aware that there has been an issue with XBox Live, "Purchase and content usage limited", and I am wondering
    if this is possibly the reason why this is happening to me.

    Well anything you guys can come up with would be greatly appreciated. Thanks.

    :)
     
    ElementalDud, Jul 14, 2014
    #1
  2. Ayy Petey
    Ayy Petey Guest
    Downloading game updates and downloading games

    When attempting to download a game... or a update for a game.... the install goes "queue" like every 5 minutes, it makes the download go by very slowly. there is nothing else in my queue and the game still goes into "queue" all the time making it take hours
    to download a simple update. very annoying. any ideas how to prevent this?
     
    Ayy Petey, Jul 14, 2014
    #2
  3. onyxishere
    onyxishere Guest
    Downloading game updates and downloading games

    Sorry to hear it. Please try holding the power button on the console for 10 seconds until it shuts down to see if that helps.
     
    onyxishere, Jul 14, 2014
    #3
  4. ElementalDud
    ElementalDud Guest

    Games and Updates not Downloading!

    UPDATE: I have tried hard resetting the console, which has not worked. I've also gone through the forums looking for people with a similar problem but haven't really found a match.
     
    ElementalDud, Jul 14, 2014
    #4
  5. What i do when ever i buy a hard is disconnect from the internet install the game then reconnect to the internet and do the update, hope this helps
     
    SkiesWillPerish, Jul 14, 2014
    #5
  6. ElementalDud
    ElementalDud Guest
    @ SkiesWillPerish

    Thanks, but I already tried this. It works for the installation part but as soon as it's done installing it tries to update. I know I can decline the update and play offline but I don't want to do that forever. Also this isn't an option at all for the
    marketplace games that have no hard disc copy.

    Still looking for the solution.. /:
     
    ElementalDud, Jul 15, 2014
    #6
  7. im having the same problem, Ive had my xbox for over a month and haven't played cod ghost for awhile. there was a update for the game on july 1 and it wont let me download it !!!!! I even tried hotspot on my phone and it doesn't work so its not the internet
    I have.
     
    PurpleHaze251, Nov 1, 2018
    #7
  8. Jurgen1488 Win User

    Game won’t download fully

    download game without update if you complete download and install game, download update.
  9. onyxishere Win User

    Downloading game updates and downloading games

    Sorry to hear it. Please try holding the power button on the console for 10 seconds until it shuts down to see if that helps.
  10. User 9242019 Win User

    how do I install the Powerstar update?

    The update, as all updates do, will install automatically when the game is loaded. If you recently downloaded the game the download already contains the update. The original download was approximately 3.2 GB, the current download is 3.88 GB.
  11. maxen Win User

    Game update not downloading

    You seem to be mixing up the terms installing and downloading, so I'm a little confused here.

    If you're installing from disc, try disconnecting the console from your home network and try again to install it.

    If, however, you are downloading you will of course need to be connected to the Internet for that to work...

    If you are downloading, it sounds like it's possible your connection is a little on the slow side, in which case you just need to be patient and let it download fully. You should not be constantly cancelling and re-trying the downloads, or turning off and
    on the console.

    However, do try a complete power cycle before any of the steps above, to see if that helps you out at all.

    support.xbox.com/.../power-cycle-console
  12. MB5656 Win User

    Game Update Will Not Download

    ok how about this:

    Reset XBOX 360 Failed System Updates

    With the console off, press and hold the sync up button.

    While holding the sync button press the power button to turn on the console

    Continue to hold the sync button until the Console has booted up completely.

    During the boot process the console should clear any failed updates, allowing you to use it normally.

    or

    Reset XBOX 360 All Installed Game Updates

    Go to the "system" blade

    Select "memory"

    Press Y on the HD symbol

    Press X,X, Left Bumper, Right Bumper, X,X

    A message will appear saying: "Do you want to perform maintenance on your Xbox 360 storage devices?"

    also if there is not a lot of space on your HDD you might not be able to download it because of the HDD

    Select Yes
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Games and Updates not Downloading!

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