Games and Apps Wont Start After System Update

Discus and support Games and Apps Wont Start After System Update in XBoX on Consoles to solve the problem; Whenever I try and start a game or app it prompts me with a message saying "Sorry, that didn't work for some reason. (0x80070002)" My Xbox One... Discussion in 'XBoX on Consoles' started by Enjoi x Cobra, Jan 20, 2016.

  1. Games and Apps Wont Start After System Update


    Whenever I try and start a game or app it prompts me with a message saying "Sorry, that didn't work for some reason. (0x80070002)" My Xbox One auto-updated at 8:00 AM this morning, I believe that this was potentially a preview program update. It worked fine
    last night. I tried holding power button for 5 seconds to turn off and then unpluged it for two minutes but it still did the same thing. I haven't really been able to find any info online about this issue which leads me to believe that it isn't widespread.
    I am just trying to find a way to fix it without having to restore factory settings. Please help!!!!

    :)
     
    Enjoi x Cobra, Jan 20, 2016
    #1
  2. Games or apps wont start up after update

    my console updated and now everytime i try to start a game it tells me it took to long to start (0x8027025a), the settings wont open just sits there with the settings logo, store tells me to refresh and gives me different error code each time, the help app
    won't launch so no help there. Ive tried restarting the console including a hard restart. Right now my xbox feels like an expensive paper weight anyone experiencing this or know how to fix
     
    PROMETHEUS 2390, Jan 20, 2016
    #2
  3. Games or apps wont start up after update

    in the end i had to factory reset that seems to have sorted it out. Bit of a pain but there you go
     
    PROMETHEUS 2390, Jan 20, 2016
    #3
  4. Aamegwyn
    Aamegwyn Guest

    Games and Apps Wont Start After System Update

    I also have app, games and DVD movie watching. However I now can't get to my Subscription or Billing and I can only launch ESO via that games HUB, then I disconnect after about an hour. I have 2 Xbox One consoles and 2 Xbox Live accounts. Aryotus (acct.,
    #1) is all good after only Clearing and restarting from the Advanced Network settings/Alt Mac. However (acct., #2) as first mentioned above has far worse problems. Can't play a dvd movie, can't watch Netflix or any other streaming movie. Can't even
    find the movies I purchased and downloaded into my Ext., HD on console #2. Both consoles 1 and 2 have the same brand external HDs. I do know the problems started with the latest patching from Microsoft. They are both in the 3rd block of console OS's for the
    offline update riggamarrow* which I haven't had to deal with for console #1 and I am dreading doing it for console #2 to see if it helps. Why can't console #2 retrieve my account info, billing info and all pertaining there-in? I'm here on my laptop and that
    information shows my Xbox Live Gold paid till June of this year, However it is listed in the "Cancellations" section here on line. Now I can't even play ESO which I was before posting this. What gives. Pay your programmers more, correct your analclivity in
    contracts with your own and outside publishers. The console is an awesome product ......personal lubricant would go along way. You and I have had a topsy turvy ( I pay you --- You provide ) relationship. we all know the history prior to and still forthcoming
    since launch. The dudes and dudettes with the money and the power need to throw out their garbage disposals, rinse your dishes prior to washing and allow the drain the flow.
     
    Aamegwyn, Jan 20, 2016
    #4
  5. Elradillac
    Elradillac Guest
    I also got the update and can no longer open apps or games. I'm pretty much limited to tv and edge. I get the same codes you did. Hard restart didn't help. It is pretty awesome having an Xbox that doesn't play games.
     
    Elradillac, Jan 21, 2016
    #5
  6. Mine doesn't even play games. I can't launch apps, games, can't even access some settings. The network settings are completely inaccessible. My gamer-pic doesn't show up either. I don't know what to do.
     
    TurtleHead 24 7, Jan 21, 2016
    #6
  7. has anyone been able to solve this yet, i talked to xbox support and was told to see a support specialist but the link sent me to a page and said it wasent there
     
    tatertot32500, Jan 21, 2016
    #7
  8. Games and Apps Wont Start After System Update

    Did anyone for you figure this out yet? Mine is still not working. Please Help
     
    TurtleHead 24 7, Jan 25, 2016
    #8
  9. same issue...just updated 1/26/16 @12:18am. got error code. restarted, reinstalled. madden still wont open
     
    CaptainCognac22, Jan 25, 2016
    #9
  10. ColinNeighbour, Jan 26, 2016
    #10
  11. OzarkGaming
    OzarkGaming Guest
    Group not found. I went to both of the forums and that is the message I got. I too can not open any games or apps and it started after the update. Does anyone know how to quit the preview program?
     
    OzarkGaming, Jan 27, 2016
    #11
  12. If you've got "group not found" someone from the staff will be along and sort out your access.

    You can un-enrol from the preview program from the preview app, you won't go back to the public build until they release it to everybody.

    Mythreign
     
    ColinNeighbour, Jan 28, 2016
    #12
  13. OzarkGaming
    OzarkGaming Guest

    Games and Apps Wont Start After System Update

    Well this is the third day in a row and still I'm getting group not found. This really sucks having to just sit here and wait for someone to notice the group isn't up. If anyone hears of a fix please let me know. I'll do the same.
     
    OzarkGaming, Oct 31, 2018
    #13
  14. ColinNeighbour Win User

    Games and Apps Wont Start After System Update

    If you've got "group not found" someone from the staff will be along and sort out your access.

    You can un-enrol from the preview program from the preview app, you won't go back to the public build until they release it to everybody.

    Mythreign
  15. OzarkGaming Win User

    Games and Apps Wont Start After System Update

    Group not found. I went to both of the forums and that is the message I got. I too can not open any games or apps and it started after the update. Does anyone know how to quit the preview program?
  16. TurtleHead 24 7 Win User

    Games and Apps Wont Start After System Update

    Did anyone for you figure this out yet? Mine is still not working. Please Help
  17. CaptainCognac22 Win User

    Games and Apps Wont Start After System Update

    same issue...just updated 1/26/16 @12:18am. got error code. restarted, reinstalled. madden still wont open
  18. tatertot32500 Win User

    Games and Apps Wont Start After System Update

    has anyone been able to solve this yet, i talked to xbox support and was told to see a support specialist but the link sent me to a page and said it wasent there
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Games and Apps Wont Start After System Update

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