Games and Apps don't work

Discus and support Games and Apps don't work in XBoX Games and Apps to solve the problem; I'm having an issue where none of my games and apps won't load, I just get an error stating the game or app took too long to load. Ive tried digital... Discussion in 'XBoX Games and Apps' started by TheStrangerZone, Feb 2, 2020.

  1. Games and Apps don't work


    I'm having an issue where none of my games and apps won't load, I just get an error stating the game or app took too long to load. Ive tried digital and disk games, they both don't work. Also I've tried restarting, going offline, deleting my profile, deleting
    local saved games, disconnecting harddrive, etc.

    :)
     
    TheStrangerZone, Feb 2, 2020
    #1
  2. XBF Eladio M Win User

    Games and Apps don't work

    Thank you for taking the time to reply to this thread with this additional info.

    Are you able to detect your external hard drive on your console at all? If you can, then your next bet would probably be formatting this drive, to see if this helps with being able to detect it.

    Alternatively, before you try this, there is an article that cover how to
    troubleshoot external storage detection on your console
    that may have some tips to assist you with addressing this before you format this drive.

    Keep in mind that if you are unable to get this to be detected via your console, you may need to connect it to a PC in order for you to be able to format this drive, and then proceed to use it on your console.

    I hope this is of some use to you, StrangerZone.
  3. TheStrangerZone Win User

    Games and Apps don't work

    Thank you for reply, after resetting my console I realized every game and app stored on my harddrive won't work and i can't install games on my harddrive but the issue seems to be my harddrive, which is a Xbox harddrive. Not sure if you guys can still
    help me or recommend who i can ask for help.
  4. TheStrangerZone Win User

    Games and Apps don't work

    Unfortunately formatting the drive did not help, i i even tried the troubleshoot suggestions. The hard drive can be detected. Seems to affect me signing in and accessing other stuff like settings. My only work around is unplugging the harddrive and plugging
    it back. Just to note, my xbox is fine, i tried using it without the harddrive connected but once i connect the harddrive thats when it'll act up. The hard drive shouldn't be damaged, it stays in one play and ive never dropped, also havnt had it for a year
    yet.
  5. XBF Chris J Win User

    Games and Apps don't work

    Hello TheStrangerZone,

    Thank you for posting here on the Xbox forums. We understand that your console is not launching any of your games or apps. Thanks for letting us know the troubleshooting steps you have already tried out. At this point, We recommend performing a soft
    factory reset
    . This will reset the operating system and delete all potentially corrupted data without deleting your games or apps. You will have to re-sign in to your account,so make sure you know the email and password before
    performing this step. This will also reset the home Xbox settings.


    Please note that if you are part of the preview program, you should report this issue through the insider hub, as well as to
    the insider reddit instead of doing the factory reset.

    If you’re ready to reset your console to the factory default settings, follow the steps in the Soft factory reset link provided above.
  6. GroundOregano94 Win User

    My games and apps don't work

    Not for long. It is an outage. Teams are working hard. Here is a status of the live page when you can click to get a message when everything is ok. Link.
    Very sorry dear sir.
Thema:

Games and Apps don't work

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