Games And Apps Connected To My Account.

Smokey420McGee · Sep 2, 2023

I Keep Trying To Connect To The "Apex Connect" From The "Call Of The Wild: The Angler" Game. N ANY Time I Try To Connect It To My Xbox Account, I Get "An Error Occurred; This Xbox Network Account Is Already Linked To Another Apex Connect Account." Which I Don't Know How It's Possible. I Don't Have It Connected To My Xbox In The "Connections" Privacy Thing. I Just Checked. N I Full Deleted The Whole Account It Was Probably Connected To. Yet It's Still I'm Saying Connected. N NO WHERE, Not Even The Website For The Game. Is Helping Me. I Contacted Them 24 Hours Ago, N Have Still YET To Recieve A Reply To Them. I Just Want to Play Multiplayer With My Friend. N I Can't Unless I Connect To This Stupid Thing. WHICH IS STUPID BECAUSE THE DESCRIPTION N IN GAME ITSELF, SAID I CAN DO MULTIPLAYER WITHOUT BEING CONNECTED!!!!!!!!!!!

:)

joshua long2

i need the answers how, who ?

Sun Khou

Hi Smokey420McGee

Greetings!

Thank you for posting in Microsoft Community.

Upon reading the description you have posted, it seems that you have an issue with Xbox wherein you are puzzled as to why your Xbox network account has been already linked to a different Apex Connect account. Even though in your Xbox privacy settings there is no other accounts that is currently linked on it.

We understand that you are quite frustrated about the current situation that you are in right now. However, we encourage you to keep on contacting the game support website from Apex. Considering that this is already an external process which should be only managed by the games server side.

If you may have an Apex account that you have deleted long ago. Which was linked to your Xbox network account, you should seek advise of the game support website on how to unlink the deleted account from your Xbox network account. In order for you to link the current Apex account that you use to your Xbox network account.

For now, we would like to know if you had already submitted a support ticket on the game support website from this link: Submit a request – The Angler (cotwtheangler.com)? Or have you also tried the steps on how you can unlink your account from the EA support website : Linking your platform accounts to your EA Account?

We look forward to your reply,

Sincerely

Khou Sun

Microsoft Community Moderator

Smokey420McGee

It Took Longer Than 24 Hours, But They Finally Contacted Me Back. N I Was Able To Sort It Out. I Am Connected To The Correct Account Now N Can Do Multiplayer.

It Still Is Weird That It Didn't Show Any Linked Connections For It On My Account, But Whatever. It's Fixed.

Sun Khou

Hello

We are very pleased to know, that everything is now working on your end.

Please do not hesitate to ask the community anytime just in case you have any questions in the future.

And for those users that has the same issue, you might want to check my first response. As this would be your best option for these kind of problems. Contacting directly the in-game support website is your first to go to option.

Given that they have the control/access on your accounts.

Sincerely

Khou Sun

Microsoft Community Moderator

HellsBloodyWolf

How did you get it fixed bud? Have had an open support ticket now for 4 days and have yet to even hear back from them.

Games And Apps Connected To My Account.