Gamertag was stolen

Discus and support Gamertag was stolen in XBoX on Consoles to solve the problem; My old GT was stolen from me somehow and now the GT is taken but no longer used and i really want it back. caa91654-5692-4141-8218-393eba1c77f5 Discussion in 'XBoX on Consoles' started by Fugaku-2D6BE4CE-15BB-4433-9039-9CDEC8E3FE53, Jun 3, 2014.

  1. Gamertag was stolen


    My old GT was stolen from me somehow and now the GT is taken but no longer used and i really want it back.

    :)
     
    Fugaku-2D6BE4CE-15BB-4433-9039-9CDEC8E3FE53, Jun 3, 2014
    #1
  2. gamertag stolen

    Hi friends here is my problem:

    Somehow my mail is linked to an other gamertag

    My original gamertag isFacu feg and my mail is linked to the gamertag and is
    [REMOVED - DO NOT POST EMAIL OR WLID]

    Since someone hacked my account my email is linked to a gamertag that is not mine and obviously does not have xbox live gold called

    What can i do? help please i spend a lot of money for xboxlive gold

     
    HurtBalloon9864, Jun 3, 2014
    #2
  3. VernierSlake
    VernierSlake Guest
    Stolen Gamertag

    It's the only way you're going to get your account back at this point. Change all your passwords while you're at it.
     
    VernierSlake, Jun 3, 2014
    #3
  4. Gamertag was stolen

    Contact Support for further help and @Xx Gamer 2015 you wont win against Microsoft
     
    Zo-D36CFE7E-B018-429C-97C2-6F37D077DD60, Jun 3, 2014
    #4
  5. Daft Badger
    Daft Badger Guest
    Not sure how your gamertag could be "stolen" from you.

    You cannot know for sure wether the gamertag is not being used,gamertags are used on other services,not just xbox live.

    If it says the tag is taken then that's it,you will have to think of another tag
     
    Daft Badger, Jun 3, 2014
    #5
  6. Was it a past gamertag you had? And changed from? Cause others can then change to said gamertag once you swtich it. I found someone use one of my old gamertags and added him as a friend just because. If someone literally stole an account of yours, then you
    shoudl contact support, but if it's a gamertag that you used to have, but since changed, it isn't technically yours.
     
    Dr Black Bones, Jun 5, 2014
    #6
  7. Dr Black Bones someone like signed onto my account or something and changed the gamertag and then took it on there's or something like that because when it happened I got the notification that my account was signed onto on another console and my GT was different
     
    Fugaku-2D6BE4CE-15BB-4433-9039-9CDEC8E3FE53, Jun 5, 2014
    #7
  8. BongKaos
    BongKaos Guest

    Gamertag was stolen

    NO.

    Incytes, Your old GT was NOT stolen.

    Who has access to your acount information????? Did you leave the account active on a a friends console???

    I suggest a password change to prevent such things from happening again. Maybe find out the exact reasons instead of using terms like somehow,something, and someone........

    Please give phone support a call for account and billing issues.

    GOOD LUCK!!!
     
    BongKaos, Jun 5, 2014
    #8
  9. "im sewing microsoft"

    Just be careful! Needles are sharp! Gamertag was stolen :eek:
     
    BizarroMantis, Oct 31, 2018
    #9
  10. Dirty Loco Win User

    My account was stolen!

    Ring Xbox Support and report the gamertag stolen.
  11. Daft Badger Win User

    Gamertag was stolen

    Not sure how your gamertag could be "stolen" from you.

    You cannot know for sure wether the gamertag is not being used,gamertags are used on other services,not just xbox live.

    If it says the tag is taken then that's it,you will have to think of another tag
  12. Zo-D36CFE7E-B018-429 Win User

    Gamertag was stolen

    Contact Support for further help and @Xx Gamer 2015 you wont win against Microsoft
  13. Coltrane19 Win User

    Gamertag stolen

    It might not be stolen,

    Are you sure you put in the original email address for the account?

    If you put in an unused email it would have auto-generated a new gamertag. Think back to any older emails you might have used. If you don't remember the password for them you can attempt to reset it at www.xbox.com/forgot.

    Also a call to xbox support could help as well.
  14. steeledwand7664 Win User

    Stolen Gamertag

    If you have talked to phone support and they escalated it up to the escalations team at the same time they would have had you create a new account and put that information into the form to escalate your situation up to the escalations team. once it is escalated
    up normally it takes up to 72 hours for the escalations team to transfer everything over to your new account including your gamertag, score and any digital content that was purchased on the original account. If phone support did their job correctly they should
    have explained all of this to you when doing the escalation. so what you would want to do is keep an eye on the email for the account that you created because that is how the escalation team will contact you letting you know everything has been moved over.
    I would suggest call back xbox phone support and asking them what the status on the escalation is. they should be able to tell you what the status on it is.
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