gamertag was changed creating new profile.

We had a profile on one xbox360 with a gamertag of andy. On my son's other new xbox360 he created a profile and used xyz gamertag but when it asked to login to the microsoft account, he used the one that had gamertag andy associated with it. Now this account
has a gamertag of xyz. This causes Netflix problems because it's associated with gamertag andy which we no longer have access to. We tried to change the gamertag name but we were not allowed be cause it was already being used.

Thanks, Jeff

:)

 

Gamer profile issue

Problem solved created a new sdult profile and linked it old gamertag. Then changed settings and now can play online!

 

Can you sign in Xbox live with a different E-mail account?

yeah just create a new email address, go to xbox.com and change the email associated with your gamertag. heres the lnk for you.
My account : Gamertag and profile

 

Whenever you turn an offline profile into an xbox live account it will auto-generate a new gamertag for you which can be changed once for free. You can make that change via console or right here at xbox.com by modifying your profile.

 

My Microsoft account now has a gamertag of xyz when it use to be "andy". If I try and change to andy I get the message "andy is taken. Please try another."

 

More than likely Andy was taken long ago. lol I am sure that was taken not to long after xbox was put out on the market. You can name an offline profile anything you want, but when you turn it into an xbox live profile, the name you choose must not already
be taken by another user on Xbox LIVE.

 

Ok, here is the story with real names. Last Tuesday my son was using his xbox360 at school with a gamertag of buddyboycoco associated with his Microsoft account. Friday he came home and on another xbox360 he created a profile which gave him a default gamertag
of . When it asked for a login he entered the same Microsoft account login as buddyboycoco. That changed his gamertag for his account from buddyboycoco to . How do we get buddyboycoco back for this account? If we try and change
it back to buddyboycoco it says "buddyboycoco is taken. Please try another."

Thanks for your help.

 

That sounds highly unusual, if not impossible. But, I would highly recommend that you contact customer service to help make sense of the issue. Call 1-800-4MY-XBOX or visit
www.support.xbox.com/contact-us to acquire the contact information if your live outside the USA/Canada.