Gamertag violation scam

Keep citing these rules/laws all you want...it just cost Microsoft a customer (yes, I am aware it will have zero impact on them and their 85 billion in revenue).

Is it too much to ask to get a warning prior saying: "Valued Microsoft Customer, there has been a complaint about your username being offensive in nature. If we receive any more complaints, we may be forced to change it, which would result in a new
random GT assigned to you. Any subsequent GT changes will result in a charge of $9.99. Before any forced GT change, you are entitled to one free change. Please act now prior to any forced GT changes if you wish to avoid future charges."
Instead, they suddenly change it without warning, and all I get from support is "you should have read the terms," and "there is nothing we can do." Shows how much they want my business.

The ToU/CoC, by the way, are a combined 13 pages of fine print. How many people do you think read these...maybe 1%. You all know this, Microsoft knows this. Yes, I can confirm I was ignorant to the current terms, but so is almost every gamer out there.

Silver lining...at least it happened two days before my Live subscription auto-renewed. I have a wedding to pay for this year, every dollar helps. Microsoft just saved me $60 (plus any future game/accessory purchases). So thanks, I guess?

Thanks everyone for your comments and have a happy new year.

That's a great idea you have WearyJoey, but we don't live in a perfect world and other idiot users can abuse that free gamertag change once caught too, so you can blame many of them for this now strict policy of MS to pay for a change of gamertag violations.

Again ignorance of the law is not an excuse, none of this will happen if everyone is well inform with the ToU/CoC of course we don't live again in a perfect world and many of them choose to not read or understand the content that is why they'll have future
trouble or questions when a problem arises.

And all is well then with your wedding, Joey because if this fiasco you're able to save a few bucks. Good riddance then. And have a happy wedding and happy new year too!

So if you didn't agree with the rules why did you accept the ToU/CoC ?

Are you kidding me Daft Badger? Unless you're a lawyer, do you think anyone reads that? Oh, but I'm sure you have read every legal agreement/fine print ever presented to you.

Obviously you aren't seeing my point. I've been a loyal customer for 15 freakin' years with an excellent reputation score and Microsoft is saying that they could care less and want more money out of me because of, in the past 15 years, one idiot was a sore
loser and decided to pretend he was offended the initials KAC are too close to the word c0ck. Wow, they have one letter in common and don't rhyme.

Maybe I should report the name Daft Badger. I think badgers are great, and am so offended you would refer to them as daft (silly, insane, stupid)...want to pay up the 10 bucks because of something that stupid?

I have been hit by the sane thing. I agree its s scam. Microsoft should be ashamed. Force change tag n make customers pay. Its a scam n microsoft has pissed me off for the last time. just by principles im buying playstation next.

Gamertag violation. Its an excuse to steal $ from gamers.

Im canceling xbox gold n going the playstation way.

Customer retention is based on customer service and logic, not hiding behind small print agreement forms that nobody reads.

Microsof has been running this gsmertag scam **** fif ond reason. Stealing $ from customers because they can.

In the past, a forced Gamertag change gave users the opportunity to change the offending Gamertag free of charge. Unfortunately, this gesture was prone to abuse, and many people simply chose new, equally offensive Gamertags. As a result, the Gamertag
enforcement process changed. A forced Gamertag change now automatically assigns a new Gamertag to the account, much in the same way a system-generated Gamertag is provided when you first sign up for Xbox Live.

If a player is unhappy with the assigned Gamertag and wishes to change it, he or she may purchase a new Gamertag through the

standard Gamertag change process.

I have been hit by the sane thing. I agree its s scam. Microsoft should be ashamed. Force change tag n make customers pay. Its a scam n microsoft has pissed me off for the last time. just by principles im buying playstation next.

Gamertag violation. Its an excuse to steal $ from gamers.

Im canceling xbox gold n going the playstation way.

Customer retention is based on customer service and logic, not hiding behind small print agreement forms that nobody reads.

Microsof has been running this gsmertag scam **** fif ond reason. Stealing $ from customers because they can.

Keep citing these rules/laws all you want...it just cost Microsoft a customer (yes, I am aware it will have zero impact on them and their 85 billion in revenue).

Is it too much to ask to get a warning prior saying: "Valued Microsoft Customer, there has been a complaint about your username being offensive in nature. If we receive any more complaints, we may be forced to change it, which would result in a new
random GT assigned to you. Any subsequent GT changes will result in a charge of $9.99. Before any forced GT change, you are entitled to one free change. Please act now prior to any forced GT changes if you wish to avoid future charges."
Instead, they suddenly change it without warning, and all I get from support is "you should have read the terms," and "there is nothing we can do." Shows how much they want my business.

The ToU/CoC, by the way, are a combined 13 pages of fine print. How many people do you think read these...maybe 1%. You all know this, Microsoft knows this. Yes, I can confirm I was ignorant to the current terms, but so is almost every gamer out there.

Silver lining...at least it happened two days before my Live subscription auto-renewed. I have a wedding to pay for this year, every dollar helps. Microsoft just saved me $60 (plus any future game/accessory purchases). So thanks, I guess?

Thanks everyone for your comments and have a happy new year.