Gamertag seemed to be changed with reset and cant access original one.

Discus and support Gamertag seemed to be changed with reset and cant access original one. in XBoX Accessibility to solve the problem; I had to do a reset on my kids XBox One, the problem is that when I resigned in my original Gamertag was replaced with a new one as if a brand new... Discussion in 'XBoX Accessibility' started by michaelanderson1975, Oct 22, 2019.

  1. michaelanderson1975
    michaelanderson1975 Guest

    Gamertag seemed to be changed with reset and cant access original one.


    I had to do a reset on my kids XBox One, the problem is that when I resigned in my original Gamertag was replaced with a new one as if a brand new account was created. All game progress and purchased games on that account has gone. If i search the original
    gamertag through another account on the Xbox I can find it. How do I access that Gamertag again???

    :)
     
    michaelanderson1975, Oct 22, 2019
    #1
  2. SpiralOut46and2 Win User

    Gamertag seemed to be changed with reset and cant access original one.

    Yes I have but it has generated a new gamertag for some reason
    So when you use the same email that you previously used, that had a specific gamertag, it did let you log in with that email and password, but then showed a different gamertag? That's very strange indeed and should not have changed the gamertag unless it
    was against Code of Conduct in some way (offensive etc). Have you tried checking the email that you use to log in with that account, to see if you got an email regarding a gamertag change from Microsoft?
  3. PalmettoBling Win User

    Gamertag seemed to be changed with reset and cant access original one.

    Not directly, without having their profile downloaded on the console already and without signing into those accounts .
  4. Thiago G bh Win User

    Gamertag seemed to be changed with reset and cant access original one.

    vc tem que logar com sua conta, email e senha da sua live.
  5. Kensukin Win User

    Gamertag seemed to be changed with reset and cant access original one.

  6. michaelanderson1975 Win User

    Gamertag seemed to be changed with reset and cant access original one.

    Yes I have but it has generated a new gamertag for some reason
Thema:

Gamertag seemed to be changed with reset and cant access original one.

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