Gamertag hasn't changed within 48h of payment

Hi Caesar! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox Gamer tag. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

Kindly confirm the transaction for the Gamertag change. Sign in to https://account.microsoft.com/billing/orders. From there make sure that it's showing as "completed".

Then check if you're able to change your gamer tag for free on social.xbox.com

If the issue persists, try to reach out to Microsoft Xbox Support for further assistance as they have the tools and resources to properly investigate your Xbox gamer tag change. You may contact them using the link below:

https://support.xbox.com/en-US/contact-us

For reference link:

https://answers.microsoft.com/thread/cb33ad09-94ff-4d73-a66c-5b7faf46fd81

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

As mentioned, this is mostly a bug caused by the update, I'm pretty sure they'll fix the issue within 48h or less.

They payment usually takes around 48h to the system show it up

If your GT hasn't changed that long after purchase you will need to contact phone/chat support at support.xbox.com/contact-us

So you're saying that I paid for a gamertag change from Microsoft that once the 360 servers shut down will be removed...? Wow Microsoft. That's cold. I think the Gamertag policy should be voided because clearly 12 characters isn't enough for a username if I can't use my desired one.