Gamertag hasn't changed and it's been a week?

R_cket · Jun 22, 2021

I recently changed my gamertag to just change the classic gamertag, I got the payment charged, it's in the order history in my account, and still nothing I did this on 6/14/21 and still nothing no gametag change just 9.99 down the drain, please help. I

:)

R_cket

I changed my gamertag for my PC experience if that changes anything.

[EX]

Hi,

if it's on your 360 you have to download your profile again to finish the change.

XBF Houmaidi O

Hello @R_cket!

For issues like these, we recommend trying the basic troubleshooting steps such as logging out and back in to your account as well as restarting your device. If the issue persists, I'll advice you to request a refund for the charge and see if you are eligible then try changing your gamertag again. However, it would be best to first get in touch with our live support to check your account from their end.

Contact us

XBF Ihssane Z

Would you please check online if the gamertag has been changed. If it was the case please try some troubleshooting steps as removing your account and add it back again Xbox Support and a quick power cycle Xbox Support.

Smwutches

It's up to you as to whether or not you should change it again, but to confirm, yes. Your old tag will show in areas that have not been updated to work with special characters.

Gamertag hasn't changed and it's been a week?