Gamertag changed after 10 year by XLCM

My gamertag was clever, memorable, and had sentimental value to me. Taintpunchasaur. I came up with it a decade ago and over that 10 year span haven't received a single complaint from another gamer, not about my name, or my demeanor. I play COD, 2k, Black
Ops, Fortnite, and other titles online. Not one complaint. So how is it that the XLCM team decides after 10 years that my name is offensive? Are these employees of microsoft? Or are they volunteers who also play games along side us? Do they have any kind of
oversight? Who's to say I didn't play one and kill him/her 10 times in one match and they decided to railroad me because they were granted power over their peers? I play against people who's gamertags reference murder, shooting in the head, puns about racism,
and my personal favorite doing drugs or drinking. Which is whatever because I support their ability to do so. However, to say that my gamertag was offensive over murder, racism and being high or drunk is beyond ludicrous.

So how do you contact the XLCM? You don't. Oh, wait. You get an appeal. Which I did immediately. I wrote that I had my tag for 10 years and had put work into it, and taint wasn't a bad word. My 8 and 7 year old boys could say it and I wouldn't bat an eye.
Did they even read it? IDK. I did get a response saying thank you so much for using our appeal process. Which might as well said we didn't read it but here's why it didn't matter. The XLCM tells me that to have the words Punch and Taint in my name brings about
imagery of sexual abuse.... I'm sorry, last time I checked they weren't teaching about the Taint in sex ed. The Taint isn't a sexual organ, nor is it involved in any dirty talk to my knowledge. It's a piece of skin. Nobody is calling the SVU claiming to have
their Taint roughed up by a hooligan. Not one college campus rape of the Taint has been reported. Not one #METOO has been brought forward involving abuse of the Taint. Can we guess why? It has nothing to do with sex. Or sexual abuse.

I understand the need to police gaming to protect people from bullies, but a Taint Punch? They are like magic, they don't exist. I want my name back. Oh wait, the best part. The XLCM changes my name to DaintyFawn.... Dainty, growing up was a word people I
knew used as a homophobic slur. How is it that a mythological punch puts forth imagery of sexual abuse but using a homophobic slur in my new gamertag is acceptable? That's breaking your own rules, and showing me that clearly you were out to get me in some
way.

Now there is no way to get a hold of the XLCM. I spoke with 3 different support employees and all of them agreed that this is out of line on all fronts. From taking away my gamertag to using a homophobic slur as it's replacement. But even THEY can't get
in touch with the XCLM... Finally on the last call I just asked for a credit to change my name for free since they want to charge me $10 to change it away from the slur they made it. After 10 years I remind you. But they couldn't do that either.

I've always said microsoft had 10x the customer service that Sony did and thats why I play xbox... Well I had to call Sony the other day for my son and they fixed my issues right away... Bad form XBOX... Bad form.

:)

 

Gamertag Changed by XLCM after 10 YEARS!

My gamertag was clever, memorable, and had sentimental value to me. [Mod Removed]. I came up with it a decade ago and over that 10 year span haven't received a single complaint from another gamer, not about my name, or my demeanor. I play COD, 2k, Black
Ops, Fortnite, and other titles online. Not one complaint. So how is it that the XLCM team decides after 10 years that my name is offensive? Are these employees of microsoft? Or are they volunteers who also play games along side us? Do they have any kind of
oversight? Who's to say I didn't play one and kill him/her 10 times in one match and they decided to railroad me because they were granted power over their peers? I play against people who's gamertags reference murder, shooting in the head, puns about racism,
and my personal favorite doing drugs or drinking. Which is whatever because I support their ability to do so. However, to say that my gamertag was offensive over murder, racism and being high or drunk is beyond ludicrous.

So how do you contact the XLCM? You don't. Oh, wait. You get an appeal. Which I did immediately. I wrote that I had my tag for 10 years and had put work into it, and taint wasn't a bad word. My 8 and 7 year old boys could say it and I wouldn't bat an eye.
Did they even read it? IDK. I did get a response saying thank you so much for using our appeal process. Which might as well said we didn't read it but here's why it didn't matter. [Mod Removed]

I understand the need to police gaming to protect people from bullies, but a [Mod Removed]? They are like magic, they don't exist. I want my name back. Oh wait, the best part. The XLCM changes my name to DaintyFawn.... Dainty, growing up was a word people I
knew used as a homophobic slur. How is it that a mythological punch puts forth imagery of sexual abuse but using a homophobic slur in my new gamertag is acceptable? That's breaking your own rules, and showing me that clearly you were out to get me in some
way.

Now there is no way to get a hold of the XLCM. I spoke with 3 different support employees and all of them agreed that this is out of line on all fronts. From taking away my gamertag to using a homophobic slur as it's replacement. But even THEY can't get
in touch with the XCLM... Finally on the last call I just asked for a credit to change my name for free since they want to charge me $10 to change it away from the slur they made it. After 10 years I remind you. But they couldn't do that either.

I've always said microsoft had 10x the customer service that Sony did and thats why I play xbox... Well I had to call Sony the other day for my son and they fixed my issues right away... Bad form XBOX... Bad form.

 

Gamertag Changed by XLCM after 10 YEARS!

You're not made aware of complaints filed against you. So yes, someone could have reported you. It doesn't matter if you report someone because you think their gamertag is offensive, it's up to the enforcement team to determine if it actually violates the
code conduct. So you can have a million complaints filed against you and not have anything happen if you follow the code. The enforcement team would have told you it was a violation on the enforcement site as well as with your case review.