Gamertag change not updating

If you haven't changed your Gamertag for a while(since the whole new Gamertag update) then you can change It for free but after you need to pay $10.

When was the Gamertag update?

Hi BrentMahler, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

In this situation, the best course of action is to contact Support.

Please enter this link:

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Agent"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

I hope this helps.

Hey there Vynnie7,

No, unfortunately this would not update your gamertag, In order to update it you would have to manually edit the gamertag.

You can find more information on updating your Gamertag by following the links below.

• How to change your Xbox Gamertag
• Gamertag Update FAQ

I hope this helps.

There was recently an update to the gamertag system (https://support.xbox.com/my-account/manage-gamertag-and-profile/gamertag-updates-faq)
and you can get a free change if you change your tag at https://social.xbox.com/changegamertag

Gamertags has been updated - all new players or those who wish to changed gamertags will now have a n auto generated suffix at the end of their new gamertags. Old gamertags that hasn't been changed are not affected.

https://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/gamertag-updates-faq