Gamertag change issue

Discus and support Gamertag change issue in XBoX on Consoles to solve the problem; I changed my name online on the website was charged and paid for it and I go on Xbox it’s been over a week and the name change is not registering... Discussion in 'XBoX on Consoles' started by TiTEAPRICOTbhOL, Jan 13, 2018.

  1. Gamertag change issue


    I changed my name online on the website was charged and paid for it and I go on Xbox it’s been over a week and the name change is not registering

    :)
     
    TiTEAPRICOTbhOL, Jan 13, 2018
    #1
  2. Gamertag Change Issue

    Ah... that was the issue. I didn't realize spaces didn't matter. Ah well, I'll keep searching for something. Thanks.
     
    Wild Smurf 14, Jan 13, 2018
    #2
  3. Gamertag Change Issue

    So I'm trying to change my Gamertag, but I'm running into an issue. The 'Tag I'm trying to change mine to does not exist yet, to my knowledge, as I've tried sending it Friend Requests (error message, probably on account it doesn't exist), searching various
    Gamertag Checkers (curiously enough, most of them said it was available while only one said otherwise), and by doing some profile searches on Google (sorry Bing). So why can't I change my 'Tag? It's obviously available, it doesn't violate the ToS, so what's
    the issue? Bring me your knowledge, internet people and Microsoft, in the words of the great Phillip J. Fry, "Shut up and take my money!"
     
    Wild Smurf 14, Jan 13, 2018
    #3
  4. HAZMAT RADIO
    HAZMAT RADIO Guest

    Gamertag change issue

    You might want to check the sign in email address that you used when you were online and changed your gamer tag.

    Go back online and sign in and see if the gamer tag is showing up when you're online on the Xbox website.

    If it's showing up there correctly, then you'll want to go back to the Xbox Console and Add that account to your Xbox using that sign in email address.

    If your gamer tag is not showing up online and you were charged for the gamer tag change and it didn't take you can contact Xbox Support for a refund "maybe".

    The other possibility is that you're signed in on the Xbox console with one account and you signed in online with a different account. If that's the case then you may have changed the GT on the wrong account.
     
    HAZMAT RADIO, Jan 13, 2018
    #4
  5. Wild Smurf 14 Win User

    Gamertag Change Issue

    Ah... that was the issue. I didn't realize spaces didn't matter. Ah well, I'll keep searching for something. Thanks.
  6. Misses Quinzel Win User

    Gamertag Change Issue

    Hey there, F1R3ASSAS1N411! You are able to change your gamertag for free within the first 30 days. After that 30 days, you will need to pay to change it if you are not happy with it anymore. Previously, we offered free gamertag changes when you received
    a forced name change as well, but that has since been discontinued. This definitely seems like something that would do terrific over on our
    Feedback site, though! That's where we collect all the suggestions that users like yourself have.

    Check out the site and see if you can find a similar suggestion to yours. If you find it, give it a vote to move it up the Hot Ideas page. If you can't see it, please do post it up and gather the votes. :D

    You can also peruse the site for items we've marked as completed or in progress. This is all thanks to users like you!

    We appreciate the feedback, and look forward to seeing this up on the site! :)
  7. ngocphi Win User

    Gamertag Change Issue

    Except on psn you can't change your name

    fyi you should feel privileged to even have the ability to have a name change Lord

    10bucks is nothing maybe a change of priorities is in order ?

    It's 10-25bucks on most gaming services

    not to mention you don't get the weekly maintaince that occurs on psn

    A forced name change won't solve your issue

    Fyi read the terms of use

    Forced name changes only occur when the name violated the terms of use

    Also you get a random name issued during one after which you need to pay 10bucks to change it

    maybe you should think about your priorities
  8. Misses Quinzel Win User

    Gamertag change issue

    Hey, Paiste! That shouldn't affect it at all. I've ran into another user that is having the same issue in game with Gears 2 and 3 with their friends.

    Is it that the party option in these games is now grayed out for you? That is what another user is running into, and if you guys are both doing it, I'd like to work with you to see if we can fix it. :)
  9. Misses Quinzel Win User

    Gamertag change issue

    Hey, Paiste! You will not be able to play in parties in game with users on Xbox One consoles while you are playing 360 games. You will need to create an Xbox One party on the console to be in a party with those users. You should be able to create parties
    in game for 360 games with other 360 users by pressing the Menu and View buttons on your controller while in the 360 game to bring up the 360 Guide. Party options should be on the first slide there.

    Let us know if you are still having issues after that explanation! :)
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