Gamerscore Superdeal no 150€ Codes

I didn't get a code either, not even an E-Mail...

 

I took a part of this promotion but i didn't get the code. When I try the steps once again i receive an error message. Is there a way to get the code once again? thanks for the answers

 

I contacted the support. They said they'll check the issue and call me back on monday or tuesday. Gonna have to wait til then.

 

@Mister Beep

thx for your feedback !

but plz don't let anyone mark this thread as answered until there was a resolution for this issue ! I rejected it !

 

I didn't get the mail either

 

I only get the "Etwas ist schiefgelaufen." message which don't make any sense because my account should fulfill the requirements. This sucks...

 

same problem here. didn´t get a code !

 

Hey, everyone! I'm going to verify this post so everyone can understand where they need to go for this, and because this is the solution at this time. If we have another way for this to be handled, I'll be sure to drop this answer and put up the new one.
Thanks for understanding!

First, if you received an email, but your code didn't come through, please post! We can look further into it, and will send you a private message.

Second, if you never received an email, you will need to
contact us via phone to update your contact email address. They will then get your information to the appropriate people.

If you have any questions, do not hesitate to post for us! We'll answer to the best of our ability. Just to ensure we got everyone fully sorted out here, even if you have already posted, please post again so that we can ensure we have the most up to date
information.

 

And what about the message that says my gamertag couldn't be found? If I had no gamertag I couldn't post here...

 

same problem as Siehtnix.. the message that says my gamertag couldn't be found? If I had no gamertag I couldn't post here... your lover

 

Hey ho,

couple of days ago i signed up for the gamerscore super deal.

I did everything correct, well not much to do wrong really, but i never received the code or an email.

Can this code be sent to me again? because i wanted to by the xbox one before this deal ends. and 90€ is a lot!

 

I got the same problem as many others mentioned before. I ordered the code yesterday evening and have not received any email yet.

Is it still necessary to call the support center, or is it sufficient to post the problem here?

 

Hallo an alle mit der message gamertag und schief gelaufen..ihr müsst in den
www.microsoftstore.com/.../DisplayHelpTechnicalSupportPage

und dann in den chat gehen..gamertag und seriennummer bereit halten..echt geiler support daumen hoch und danke an Jana..einfach klasse

Allgemeine Informationen

Beginn des Chats Jun 21, 2015 5:42:41 AM EST

Ende des Chats Jun 21, 2015 5:53:01 AM EST

Dauer (tatsächliche Dauer des Chats) 00:10:19

Administrator Jana

Chat-Transkript

Info: Bitte warten Sie einen Moment auf einen Mitarbeiter.

Info: Datenschutzbestimmungen

'Jana' befindet sich nun mit Ihnen im Chat.

Jana: Herzlich Willkommen beim Microsoft Xbox Kundensupport. Mein Name ist Jana. Ich bitte um einen Augenblick Geduld, während ich Ihr Anliegen überprüfe.

Jana: Hallo Jens, ich schaue mir kurz Ihr Profil an.

Jens: Etwas ist schiefgelaufen. Leider konnte dein Gamertag nicht gefunden werden. Nur Xbox Live Mitglieder mit Sitz in Deutschland sind ab dem 01/06/2015 teilnahmeberechtigt an dieser Aktion. ist das ein teschnisches problem..weil ich natürlich

Jens: nicht posten könnte

Jana: Keine Sorge, wenn Sie mir Ihren Gamertag und die Seriennummer der Konsole mitteilen würden, erstelle ich Ihnen gerne einen Code hier in Chat.

Jens: mein gamertag ist

Jens: konsolen id:031124B2453338211905

Jana: Seriennummer bitte

Jens: sorry seriennummer:453338211905

Jana: Danke und einen Moment, ich generiere einen Code für Sie.

Jens: spitze und vielen dank

Jana: Anbei ist Ihr Promo-Code: VS5T-CFKNX8-T9MANH. Herzlichen Glückwunsch zu den 50€

Jens: werde ich Robin Schulz sagen..guter freund von mir..wird gemerkt

Jens: danke dir

Jens: bye

Jana: Vielen Dank. Einen schönen Sonntag noch

Info: Nach Beendigung des Chats wird das Chatprotokoll an *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** gesendet.

Jana: Klicken Sie bitte zum Beenden der Chatsitzung auf "Chat schließen" rechts über dem Chatfenster

euch allen noch ein fröhliches daddeln und man sieht sicht..euer ..

[Translation:

Hello to all with the message ran gamertag and wrong... you have to go in the www.microsoftstore.com/.../DisplayHelpTechnicalSupportPage

and go to the chat... Gamertag and serial number ready keep... real horny support thumbs up and thank you to Jana... just amazing

General information

Start of the chats Jun 21 5:42:41 am EST, 2015

End 5:53:01 am EST the chats Jun 21, 2015

Duration (duration of the chat) 00:10:19

Administrator Jana

Chat transcript

Info: Please wait a moment for an employee.

Info: privacy policy

'Jana' is now with you in the chat.

Jana: Welcome Welcome to the Microsoft Xbox customer support. My name is Jana. I ask patience for a moment while I check your request.

Jana: Hi Mary, I'm short on your profile.

Jens: Something has gone wrong. Unfortunately, your Gamertag could not be found. Only Xbox Live members based in Germany are eligible to participate in this action from 01/06/2015. This is a teschnisches problem... because I of course

Jens: not post could

Jana: Don't worry, if you would inform me your gamertag and the serial number of the console, I create a code you like here in chat.

Jens: my gamertag is death SCHIESSER

Jens: console id: [mod removed]

Jana: serial number please

Jens: sorry serial number: [mod removed]

Jana: Thank you and wait a minute, I generate a code for you.

Jens: Tip and thank you

Jana: Here are your promo code is: [mod removed]. Congratulations to the €50

Jens: I Robin Schulz will say... good friend of mine... will be noted

Jens: thank you

Jens: bye

Jana: Thank you. A beautiful Sunday still

Info: The chat log on [mod removed] is after the end of the chat.

Jana: Please click to end the chat session on "Close chat" right above the chat window

Everybody looks still a joyful dancing and you view... your death SCHIESSER...]

 

For giving away the Gamerscore Code to a friend, it was promised to get a code for Ori and 1 month EA Access until the 19th of july.

Now these codes are missing ! Mine either, I gave away the 100€ code and of course it was used !

Nobody received a code yet !

 

Hey ManWaDaMaHaDa!

This issue is still being looked into. Once we get an update from the proper teams, we'll hop right back here to update you guys. Thank you so much for your patience!