Gamerscore Super Deal | Microsoft must be chokin´

It is abnormal how microsoft want their users to get the support contacted...

however. i used to be a fan of your company, but i´m not longer sure to follow this.

I wanted to use the Gamerscore Super Deal (i´m from germany) and then i received following message:

Du bist leider nicht für diese Aktion berechtigt
Entschuldige, aber für diese Aktion sind nur aktive Xbox Live Nutzer berechtigt, die sich mindestens einmal im Zeitraum zwischen 24.04.2015 und 24.04.2017 eingeloggt haben. Weitere Informationen sind in den Teilnahmebedingungen zu finden.

Amazing!!! Not logged in for 2 Years?????????? What kind of choke is this? In a minimum i´m logged in once a week.

So solve this prob or i won´t go for a XBOX ONE S. Instead SONY got a nice Console too.

I´m very disapointed in the way how MS´s customer strategy changed over the years...

thx for reply

marcus

:)

 

Gamerscore Super Deal | Microsoft must be chokin´

Hello BonelessLimited,

This forum is for Xbox Live Rewards issues. Since that offer is not a part of our program, we cannot offer an informed response on your issue. If you are asking about a Microsoft Rewards offer, you would have to reach out to their customer support via their
webpage. If this is a general promotion, you could try contacting Xbox support or the general Sales and Promotions forum.

 

Gamerscore Super Deal | Microsoft must be chokin´

It is abnormal how microsoft want their users to get the support contacted...

however. i used to be a fan of your company, but i´m not longer sure to follow this.

I wanted to use the Gamerscore Super Deal (i´m from germany) and then i received following message:

Du bist leider nicht für diese Aktion berechtigt
Entschuldige, aber für diese Aktion sind nur aktive Xbox Live Nutzer berechtigt, die sich mindestens einmal im Zeitraum zwischen 24.04.2015 und 24.04.2017 eingeloggt haben. Weitere Informationen sind in den Teilnahmebedingungen zu finden.

Amazing!!! Not logged in for 2 Years?????????? What kind of choke is this? In a minimum i´m logged in once a week.

So solve this prob or i won´t go for a XBOX ONE S. Instead SONY got a nice Console too.

I´m very disapointed in the way how MS´s customer strategy changed over the years...

thx for reply

marcus

 

Since that is not a Rewards program issue, you'll want to post in the Sales and Promotions forum for assistance.

 

Hello BonelessLimited,

This forum is for Xbox Live Rewards issues. Since that offer is not a part of our program, we cannot offer an informed response on your issue. If you are asking about a Microsoft Rewards offer, you would have to reach out to their customer support via their
webpage. If this is a general promotion, you could try contacting Xbox support or the general Sales and Promotions forum.