Gamerscore not showing correctly. Please Help!!

Background on situation: I used to play xbox alot from 2007 to about 2012, mainly call of duty series but i also bought a lot of games purely for gamerscore (easy 1000G games), such as Avatar: TLA: TBE, Top Spin 2, King Kong,
Fight Night, Doritos; Dash of Destruction (east 200G lol) etc.etc.. I want to get back into the gaming scene but my gamerscore is not showing correctly.

When i am logging in now, in 2016, my gamerscore is only showing up as 3275 as if it has reset the gamerscore of some of the old titles i played back in the day, But if i try to play the games again to re-achieve them they do not unlock?

If i log in to Xbox.com and go onto my achievements it gives me a date of when i unlocked these achievements however the gamerscore from these achievements is not included in my total (3275) It should be more like 30,000G

I have been onto Xbox support who have told me so restore my account and see if that helps (it didn't), then they told me that i converted my gamerscore to currency (didn't do that either), and then they ran out of things to tell me so sent me here.

Has anyone else experienced this, or know a solution on getting gamerscore back!?

Thanks

:)

 

gamerscore gone down?

Hi,

Can you check to see if the Gamerscore on your account on Xbox.com is correct here: Sign in to your Microsoft account If it isn't showing correctly, where was your
Gamerscore showing correctly?

Also, please check your "Enforcement History" page to make sure you didn't get a Gamerscore reset or adjustment here: Enforcement History

 

gamerscore gone down?

it was showing correctly and then i got an achievement and it changed straight away. my enforcement history is clean. :/ it's really frustrating.

 

It sounds as though you were given a gamerscore reset. You can find out more about resets at
http://enforcement.xbox.com If it was fairly recent, you may be able to submit a case review. Resets are permanent and the only way you can reearn those achievements would be by creating a new account.

 

Like I said I haven't played Xbox properly since 2012 so it must've been somewhere from then to now..

Why would they have reset my achievements when my account was idle?

 

It would have just depend on when they investigated your account and took action.