Gamerscore issue, please help.

I was referred here from support.

Years ago my gamerscore was erased without any explanation. I contacted support and received no help. Contacted a couple years later and still no resolution. And even today. I've noticed playing my old 360 games on Xbox One I can't even unlock achievements
I had before. If I click on the game (TES: Oblivion for example) it says I still have them all. 1250/1250, and still has the dates i earned them.

Recently I researched this and I've read it is a result of a positive modding/cheating investigation. I know that my Xbox and Skype have been compromised several times over the years. I'm sure it is out of the question to get my old score back, which I'm
not too concerned about. My actual question is can I make some appeal that the old 360 achievements become unlockable so I can earn them myself again?

:)

 

Gamerscore

I'm having an issue with my gamerscore,i lost over 10,000 points please help.

 

Please Help, Headset Issue

Hi.

So, to begin, I got an Xbox One not too long ago and I bought a wireless Turtle Beach headset for it. I could hear everything online: game audio, my friends talking. But they couldn't hear me. They can see my mic lighting up but no voice volume can be heard on their end. Which is weird, because when I send a voice message they can hear that just fine. So it's clearly not a mic issue. But I thought it was so I ended up returning my wireless headset and going back to a wired one to see if that would be better and fix my problem. It didn't, so clearly at this point I'm pissed off. Especially because I wanted to be wireless. So at this point I'm thinking it has to be an Xbox setting, right? Nope. I've checked every single setting imaginable on this trash Windows 8-style dashboard (my God, why did they ever get rid of the 360 layout?). Anyway, it wasn't a privacy or audio setting or anything. I've updated my controller, I've assigned a headset and controller to my gamertag, I've hard reset the entire Xbox. I've literally done 99% of anything all of you on IGN boards could ever recommend me to do to try and fix the issue. But I'm hoping there's someone in the world who can give me advice and find that 1% that I haven't tried.The only time the mic doesn't work is just when I try to use game or party chat to talk to people. I can hear game audio on Blops 3 just fine and the people talking online, but not a single soul can hear me and I'm ready to break the goddamn Xbox. Could it be a software issue? Is that the problem? Because I can't think of anything else in this world that it could be. I work for Microsoft inside of Best Buy so I got the One for free because of my position, so I honestly shouldn't complain (though it is a refurb one because companies are cheap). I'm at the point where I'm ready to just give this Xbox back and buy my own. Does anyone have *any* input on this at all? Anyone have the same experience? I'm all out of ideas. Please show me the light before I go crazy. This is one of the most frustrating things I've ever experienced in my lifetime of playing games online. I can't even talk to damn friends smh. I've googled the hell out of this and the internet has literally no fix, which blows my mind. Never thought I'd say that I couldn't find something on Google. I'm hoping there's a person on here who is a brainiac on this. This is my last resort.

Thank you.

 

Hi, I' sorry to say, but once the gamerscore has been reset for cheating/modding, then there is no way to get those achievements again unless you create another account. The only achievements you will be able to unlock are the games you have played after
the gamerscore reset.

 

You would have had to contact the enforcement team within the first year of the reset in order to possibly have the reset uplifted. Since the reset was issued over 12 months ago, it would no longer be eligible for a review.