Gamerscore is down

Hi,Cary! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Just as a heads up, we are currently receiving multiple reports regarding this particular suscription issue, however, no official announcements have been made by Microsoft .In the meantime we can just perform troubleshooting steps.

Let´s first try deleting your account´s cache

Remove Account:

1. Press the Xbox button.

2. Select System > Settings > Account > Remove accounts.

3. Select the account that you want to remove, and then Remove.

4. Close.

Power Cycle:

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Wait for 5 minutes and then turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

Add Account:

1. Press the Xbox button.

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new.

3. Enter the Email Address and the Password.

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept.

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console again.

After that, check your gamerscore again

Hey there!

So if I check your public
Xbox.com profile, I can see a hefty Gamerscore of 186,855. That is significantly higher than the 183,375 you claim to see. Does what I see appear to be more inline with what you were expecting?

Let us know!

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troubleshooting.

Hi there,

The team are aware of this are working on a solution.

This is a tweet from Mike in regards to this:

https://twitter.com/XboxQwik/status/985287956184186881

HP

As DigitalAssasin said try and recover you gamer tag to your console that may sort the problem out

It takes a little while for your gamerscore to sync with the gamerscore on your gamercard if that's what you are asking.