Gamerscore has been deducted

Aaron I 21 I · Aug 2, 2017

my gamerscore has been reset by over 10,000 as it use to be 39,000 or just above. My games say I have completed 0% of the gamerscore but when I click on them it says I have unlocked some of the achievements.

:)

Kami Enix · Aug 2, 2017

Gamerscore taken

So my gamerscore has been recently deducted. A few days ago I was playing wolfenstein 2 and I was at 48991 and after finishing the game my gt was up to about 49061. Today I have been on my page and on xbox online and my score was deducted to 48601. I was
told to make a post and see if I could get help from here. Ive talked to xbox support on twitter and on the phone and its lead here. So can I get any help as to why my points have been deducted. My Gamertag is Enixology.

XTR Vesperia · Aug 2, 2017

Removing Games off your achievement history?

I have been wondering about this idea for a while but i have been thinking when will players be able to remove a specific game off the achievement history no matter what if its 52% or 99% completed & if able to delete it then the gamerscore earned from that
game will deducted from your profiles gamerscore. something like this needs to happen at some point

Daft Badger · Aug 2, 2017

You have your games played hidden so no one can check to see if you have had a Gamerscore reset or not.

Daft Badger

You have your games played hidden so no one can check to see if you have had a Gamerscore reset or not.

Mister Beep

Hey there A dead snorlax!

Sometimes it can take a bit of time for your gamerscore to update after you download your profile onto a console. You can earn achievements in other games to try to make the score reflect properly, or you can wait it out.

tapan c

the subscription fees has been deducted from my account and yet the subscription hasn't been renewed yet.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Gia, in situations like this where the purchase does not appear in your purchase history, you will have to wait for the purchase to be completed, because the purchase process is fully automated, both on the Microsoft side and on your card.

If the payment has already left your card but it is still pending, it means that the purchase information has not yet arrived at Microsoft.

The ideal in these cases is to monitor the progress of the purchase status through the website below.

https://account.microsoft.com/billing/orders

In both cases two things can happen.

The first is, between 24 and 72 hours if the purchase is not completed and does not appear in your Purchase History, the system will automatically refund the amount charged to your credit card.

And the second is, the system will be able to validate the purchase and your item will appear in your Purchase History, so the ideal is to keep checking your account through the website below to see if the purchase of the item is completed.

Anirban Sarkar1

So your money has been deducted without any transactions shown, right?

Gamerscore has been deducted