Gamerpic Issue

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It sometimes doesn't want to upload a pic if it's exactly 1080p x 1080p which is why I suggested making the image slightly bigger.

I just used a program that came installed on my laptop to change the size of the image I used as a club background.

I have uploaded photos waiting 2 days 3 days, 4 days, 2 weeks. Nothing I can see about the photo that is inappropriate. It seems such a simple thing not to want to use the boring pics they have. It doesn't change right away. It says upload and wait for approval.
Then not only does it never change to the pic I chose I have no idea why it doesn't work and no one responds with a helpful answer if anyone responds at all. Telling me it SHOULD work is not a helpful response when you post on a forum.

Hello, look a this information below.
I hope it can solve your issue.

"As people look to gaming for social connection, Xbox is seeing record numbers across Xbox Game Pass, Xbox Live, and Mixer. To streamline moderation and ensure the best experience for the community, Xbox has made small adjustments. Some features like uploading
custom gamerpics, club pics, and club backgrounds are temporarily disabled"

https://beta.support.xbox.com/

What program could I use to convert an image to 1080 x 1080?

Any graphics program should work as far as I know. Just make a new image 1080 x 1080. Then paste your image into it and resize, etc. till it looks the way you want. Centering can be a bit tricky since MS makes your gamerpic a circle.

Thanks finally figured out how to do it in ms paint.