Gamerpass existing subscribers

(lee) 2010 · Jun 25, 2020

Why aren't existing subscribers able benefit from offers most members have been loyal customers for years and most didn't know you could upgrade membership to ultimate or didn't understand how it worked it.s wrong try looking after your existing customers
Microsoft as much as you do new ones

:)

XxScrufyNinjaxX

because the offers are directed to new people so that it helps them get started on their xbox. People who are existing members don't need these offers as they have already been subscribed to this service.

Tezzarrific

there is no benefit to brand loyalty, its the same with any service, thats why you shop around.

Dérek Augusto

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

FlameszONice, Subscription upgrade is charged the full amount again, friend.

In this way, your past signature will be added to the new one, respectively.

But there really is no way to pay only the difference amount.

I remain at your disposal if you have any further questions.

Camper1704

thanks for the awnser, i thought that i could pay it mensaly with the microsoft balance

XBF Zineb F

Hello there @Lulzsec8989, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! Please access the link below and follow the instructions provided to troubleshoot the issue.

The link: Troubleshoot gameplay issues on a Windows 10 device | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Gamerpass existing subscribers