Gamer tag pay form--Canadian Provinces unavalable

Discus and support Gamer tag pay form--Canadian Provinces unavalable in XBoX on Consoles to solve the problem; Unable to pay for gamer tag change due to provinces not available when cc information being inputted. Help requested. 8f0bd6bb-2192-4a54-8893-61bb391b090b Discussion in 'XBoX on Consoles' started by TachdOuTim, Apr 27, 2018.

  1. TachdOuTim
    TachdOuTim Guest

    Gamer tag pay form--Canadian Provinces unavalable


    Unable to pay for gamer tag change due to provinces not available when cc information being inputted. Help requested.

    :)
     
    TachdOuTim, Apr 27, 2018
    #1
  2. Granpezza
    Granpezza Guest
    Canadian Provinces

    I have been trying to fill out my payment options on XBOX ONE and when I get to, enter state/province there is no option for province. My profile shows that my location is Canada so I don't know what is going on. Any ideas? Thanks.
     
    Granpezza, Apr 27, 2018
    #2
  3. Frank MillsWK
    Frank MillsWK Guest
    Canadian Provinces

    same on my xbox one. It thinks I am in US I bet.

    Any suggestions?
     
    Frank MillsWK, Apr 27, 2018
    #3
  4. Mister Kellogg
    Mister Kellogg Guest

    Gamer tag pay form--Canadian Provinces unavalable

    Hi TachdOuTim,

    Thank you for reaching out to us on this. Do you see this same issue occur when you try to add your payment method on the

    payment device page     as well?

    If you do continue to see this issue occur then you will want to reach out to the
    chat team.

    Thank you!
     
    Mister Kellogg, Apr 27, 2018
    #4
  5. Mister Kellogg Win User

    Gamer tag pay form--Canadian Provinces unavalable

    Hi TachdOuTim,

    Thank you for reaching out to us on this. Do you see this same issue occur when you try to add your payment method on the

    payment device page     as well?

    If you do continue to see this issue occur then you will want to reach out to the
    chat team.

    Thank you!
  6. Kiesey Win User

    Canadian Provinces

    PeloBotte and Devestrogen, go here and make sure you're region is set to Canada, if not then you and El Abuelo Primo will need to do a region change, you can find the instructions
    here.
  7. Frank MillsWK Win User

    Canadian Provinces

    same on my xbox one. It thinks I am in US I bet.

    Any suggestions?
  8. God Rohan Win User

    Enforcement Team - Changing Gamertag fee

    What a load of rubbish in no way or form is that gamer tag offensive? How ridiculous is Microsoft... forcing you have to pay for a name change because a few enforcement united deemed it to be.
  9. XBF Jasmine Z Win User

    Changing Gamer Tag for Canadians

    Hi Ivorsaur,



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
    If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please
    feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
Thema:

Gamer tag pay form--Canadian Provinces unavalable

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