Gamer suspension

splashface3105 · Mar 10, 2018

hi my son has had a suspension applied to his account. He doesn't know what for. Could you please assist me in finding out why.

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Regards

Mike Knott

:)

Kirsty · Mar 10, 2018

Meaningless Suspension

Meh, 99.9% of the time suspensions are given because you HAVE done something wrong. I've rarely seen the enforcement team get it wrong.

Element Spins · Mar 10, 2018

Game suspension

I have a suspension due to enforcement action that has taken place. I was hoping that this ban could be lifted? However, if this ban can’t be lifted I would like to hope the other perso. invoked has received the same punishment.

gds1972 · Mar 10, 2018

Hi

When signed in with your sons account can you please go to the
Xbox Enforcement web site and you should be able to find details of the Enforcement action here. Also from this site if eligible you will be able to request a case review.

gds1972

Hi

When signed in with your sons account can you please go to the
Xbox Enforcement web site and you should be able to find details of the Enforcement action here. Also from this site if eligible you will be able to request a case review.

juan van

Is the gamer tag in suspension or banned?

BigBadBrad7352

Dude Enforcement page has been down for over a week and nobody can access it to plead a case or contact support or Microsoft in general any way about anything. Why these advisors are telling you to go to enforcement page is beyond me. The left hand has no idea what the right hand is doing there.

wi7bit

Hi Reaper4zero

If I may just add to this to answer your question further, it is possible for other gamers to report another user's gamer pic or tag, but if there is only a small number of complaints then these are usually ignored. If the number of complaints reaches a threshold, then they are investigated by a moderator before any ban is implemented. There are no automatic bands on just reported cases alone.

But they do have automatic algorithms that scan pics and tags for offensive material and do issue automatic bans. Although a pic to you may not be offensive, it still bay be to a lot of other users and I'm afraid there is nothing that can be done.

I hope this didn't spoil your gaming experience too much.

Smwutches

Submitting a case review at the enforcement site is the only way to contact the enforcement team and they are the only ones who handle suspensions. If the suspension did already end, it wouldn't be possible to submit a review. Not all suspensions are eligible. Otherwise, if it is actually still in place, you'll have to wait for the enforcement site to be fixed before you can submit a case review.

Gamer suspension