Gamer pic won't come up

As well as the free Gamer Pics on the marketplace, the Official Xbox Magazine(Comes out once a month) offer 5 free gamer pic each month, that you won't find on the market place. For example this momths UK one are "Mark of the Ninja"

Thanks for helping with the gamer pic, but the Red vs Blue stuff isn't coming up?

Hello again,

I double checked with the ambassador folks and the site only supports avatar pictures not gamer pics. You'll need to take a new avatar pic, changing your gamer pic won't do anything.

In regards to your badge, I'll bubble that up and we'll look into getting that updated for you.

I understand how Microsoft would want to protect their system from being flooded with inappropriate pictures, but they need to provide a whole lot more options for their users. I thought of doing an external customization, but won't - I don't want to violate
the terms and take any unnecessary risk. But we need more and better pics on the Xbox One. And why do the old 360 pics import so poorly - they should have at least up-scaled or something. Come one Microsoft, give us more customizable options, starting with
a larger library of gamer pics. I can't even find any Xbox One gamer pics in the Store.

No thats not possible

yea it is my friend uploaded a pic of him on his Xbox gamer pic but the fool won't tell me how