Gamer Pic takedown and suspension

Discus and support Gamer Pic takedown and suspension in XBoX on Consoles to solve the problem; So I used to have a gamer picture on my xbox account of a cat with a juul by it's mouth. The picture is a joke and supposed to be funny. The picture... Discussion in 'XBoX on Consoles' started by XxRoboJPxX, Jun 1, 2019.

  1. XxRoboJPxX
    XxRoboJPxX Guest

    Gamer Pic takedown and suspension


    So I used to have a gamer picture on my xbox account of a cat with a juul by it's mouth. The picture is a joke and supposed to be funny. The picture was clearly fake, yet it got removed from my account and I received a one day suspension for it. How does
    a juul violate the rules on Xbox? Looking for help

    :)
     
    XxRoboJPxX, Jun 1, 2019
    #1
  2. TimidMinds Win User

    Gamer Pic takedown and suspension

    Drug references is the probably why it got taken down. Its something you should learn from. There are community guidelines and drugs/cigarettes and stuff fall into a category full of bad stuff you aren't supposed to have on your profile anywhere.
  3. JoelHansen Win User

    Gamer Pic takedown and suspension

    I agree,

    It is clearly not following the MSFT rules for gamepics. If you think otherwise you should open a case at https://enforcement.xbox.com/
  4. StevenSF3 Win User

    Gamer Pic takedown and suspension

    Hi

    I understand it didn’t look real and was meant as a joke, but it was most likely reported for being inappropriate as the Juul is a nicotine product and Xbox strives to make a safe community for people of all ages. I believe this would fall under the Keep
    Your Content Clean section in the Code of Conduct I will post a link to below if you wish to look at it.

    https://www.xbox.com/en-US/legal/community-standards#iv
  5. Andre' Arnett-Braun Win User

    Gamer Pic takedown and suspension

    Hello, XxRoboJPxX!

    Due to Juul being an e-cigarette, your gamerpic was possibly removed because of its affiliation with drug usage. Microsoft intends to limit references to drugs on their platform.

    Remember: Context is important, and mature content that makes sense in a game might not be appropriate elsewhere on Xbox

    For more information about custom images: Custom Images
  6. ThisGameIsSucky Win User

    Gamer Pic takedown and suspension

    The most likely explanation is that it was reported as drug paraphernalia or promoting drugs in some way. Vaping (even with a Juul) still uses nicotine pods. So that's very possible it was seen by someone very anti-drug to any degree. Which is understandable,
    Xbox Live is supposed to be a public and family friendly place.

    Or, if the image wasn't personally made by you, then it could have been reported on a copyright claim? That's a little far off but possible.

    Just try to keep your stuff clean. If you can submit a case review/claim on the enforcement website on the action then do.
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Gamer Pic takedown and suspension

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