Gamer pic changed on its own.

BornBlaze100 · May 14, 2018

Hello, my gamer picture recently changed on its own and i'm wondering if there's any way to find out if it was changed by microsoft, a glitch or "myself". I'm worried someone may have hacked my account as this came at the same time
a hacker i met in an online match messaged me about game sharing. I don't know why someone would only change my picture if they had access to my account but i haven't received any messages on my xbox one or its assigned email that i've violated any gamer picture
rules.

:)

LRMicro · May 14, 2018

Gamer Picture Probelm

On my other xbox account, I had a gamer picture of my avatar. I changed it to another gamer pic and whenever I play xbox, only I can see it. My friends still see the avatar gamer pic, even though its been changed for several days. I also see the avatar pic
on xbox.com, when its supposed to be the other picture. Both my gamer pic and personal pic is that picture. Can any one help me change it?

Salty JAY 3 · May 14, 2018

Flashing Gamerpic on 360 dashboard controller menu when connected to xbox live

just changed my gamer pic and its still flashing

Smwutches · May 14, 2018

If Microsoft had changed it, it would usually be for an enforcement issue. So you could check
http://enforcement.xbox.com to see if it shows anything there. Otherwise, unless you gave your account information to anyone else, it's most likely a glitch.

Smwutches

If Microsoft had changed it, it would usually be for an enforcement issue. So you could check
http://enforcement.xbox.com to see if it shows anything there. Otherwise, unless you gave your account information to anyone else, it's most likely a glitch.

XBF Leo G

Hello!

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create
a new thread. We will be more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!

24 UW

This person invited me to a party for a game that we were playing. Him and I were going to trade in this game. Except, he said look at your profile picture; it was changed. I he was telling me to give him my stuff and I said no and blocked him. I don’t
think he can do much but.... my picture is also changed on microsoft’s website and other things so yea....

Fl0ydPinkert0n

No idea what's going on at the moment, but from what I've been seeing, you're not the only one experiencing this kind of issue.

For example:

https://old.reddit.com/r/xboxone/comments/cdsmhk/my_pfp_changed_randomly_to_this_guy_and_the_color/

Xbox Support has not issued any sort of server issue on Xbox.com or on Twitter, but you can keep up with them here:

https://support.xbox.com/xbox-live-status

https://twitter.com/XboxSupport

With all that said, I would change your password and enable two-factor authentication just to be safe.

https://support.xbox.com/my-account/security/turn-off-two-step-verification

XBF Ruben D

Hello there,

Thank you for posting on Xbox Forums. In regards to your issue with the profile pic changing, after you Power cycled your console, did you notice anything else different with the account or did everything go back to the way it was
originally?

I would definitely change your password again to be sure and check your account for any other issues with the account.

If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.

Gamer pic changed on its own.