gameplay errors

hi i bought a xbox one console yesterday with quantum break and i only started playing it today and every time i play the game the camera keeps looking up is there a way i can fix this?

:)

 

Gameplay errors

I play Battlefield 3 online. After a short time of gameplay the game will either freeze or I can continue to play but will not be able to select a weapon. I can run around and respawn, but without being able to select or even see my weapons. What is going
on?

 

upload studio

I get errors. It won't record or publish or sometimes it will only record less than a second's worth of gameplay.

 

Hi,



To clarify your concern, may we know if you’ve tried playing other games and check if the same issue persists?

Here are the troubleshooting methods you can perform to resolve your concern:



Method 1: Clear Persistent Storage



1. Scroll left on the Home screen to open the Guide.

2. Select Settings.

3. Select All Settings.

4. Select Disc & Blu-Ray.

5. In the Blu-Ray section, select Persistent Storage.

6. Select Clear persistent storage.

7. Restart your Xbox One console. Access the game again and check if the same instance occurs.



Method 2: Clear MAC Address



1. Scroll left on the Home screen to open the Guide.

2. Select Settings.

3. Select All Settings.

4. Select Network.

5. Select Network settings.

6. Select Advanced settings.

7. Select Alternate MAC address.

8. Select Clear.

9. Select Restart. Access the game again and check if the same instance occurs.

We'll be waiting for your response.

 

If you need further assistance, don’t hesitate to get back to us anytime.

Regards.