Gamepass ultimate doesn't work

Neo Francois · Jul 6, 2022

Ever since i got my subscription no games work at all for me, i tried signing out and back in countless times, power cycled countless times, uninstalled and reinstalled multiple times, windows 11 is up to date and the Xbox app is up to date also, any way to fix this?

:)

Lucas Lauer

Hello, Neo. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

Would you please confirm that your Game Pass Ultimate subscription is showing as active on your Microsoft account services and subscriptions page?

https://account.microsoft.com/services

Waiting for your kind reply.

ngocphi

Xbox ultimate gamepass doesn't work on xbox 360 as it's an xbox one and above feature unless you are running it on an xbox one

FatalDarkprince

Hello there, first open up your gamepass app and see if you dont already have gamepass ultimate or unless your regular gamepass is expired. If it doesn't let you upgrade from console, try the browser website or buy a gamepass ultimate giftcard and redeem it. It will automatically upgrade it to ultimate. Hope this helps!

ngocphi

Two things

First you need core or ultimate for multiplayer

Gamepass for console doesn't include multiplayer and needs core or ultimate

And yes you need a payment option on file for ultimate

Ultimate os cheaper then core and gamepass for consolr

ngocphi

I'm guessing since core .doesn't. have seige you got gamepass for console

You need to buy the game and no downloading doesn't count as a purchase

Then either get core or ultimate to play

Core only has 40 games and multiplayer

Ultimate has seige but includes multiplayer

Gamepass for console doesn't include multiplayer but has the gamepass library

Gamepass ultimate doesn't work