gamepass sign in problems

SkipJonesed · Jun 10, 2021

so I have multiple emails and I used my dads email for my gamertag that I have now and I wanted to switch it to my email which was a different account I have since then deleted the account and waited the 60 days for it to close. once it closed I then put the different account email onto my primary gamertag and made it my primary alias, as soon as I did that I was unable to log in to the xbox game pass app on my windows 10 pc. I can however login into the microsoft on the browser and login as well on my actual xbox one console.

:)

RiverTundra1886

same problem but cant sign in to create gamepass

SkipJonesed

I did all those steps and more while I was on the phone on eternal hold with Microsoft tech team and each time they still could not give me an answer the only thing it helped me do was go from the xbox app saying my account does not exist to it now saying that It could not sign me in to Xbox live because there was an illegal state change requested, but I did not request any such changes and I looked it up and it says "Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software." but I do not play online games with other people often if at all so I do not see how I would have violated anything and if I did violate anything wouldn't it have affected my console as well?

XBF Ihssane Z

Would you check this link Fix problems signing in to the Xbox app (microsoft.com) for further assistance.

Farscape247

the microsoft account IS the xbox account, what you have just done is shut the account that holds all the purchases and you have just cancelled the lot by closing the account. you cant transfer xbox/microsoft accounts.

XBF - Dom

Hello riffslayerz,

Thank you for reaching out to us about your issue!

To access cloud gaming titles on your iPhone, you will have to visit xbox.com/play . The Game Pass app allows you to install games to your Xbox console as well as see what games, rewards and perks are currently available.

I recommend clearing your browsing history, data, cookies, autofill, etc. in your web browser if you continue having trouble signing in.

[Let us know if this answered your question by tapping "Yes" below]

gamepass sign in problems