Gamepass sharing logs out main account

Discus and support Gamepass sharing logs out main account in XBoX Games and Apps to solve the problem; Just upgraded to the Series X. I moved my One X to my daughters room. (She was on the og Xbox one) We use gamepass sharing. Her Xbox is set to home.... Discussion in 'XBoX Games and Apps' started by YoBMartino, Jan 10, 2022.

  1. YoBMartino
    YoBMartino Guest

    Gamepass sharing logs out main account


    Just upgraded to the Series X. I moved my One X to my daughters room. (She was on the og Xbox one) We use gamepass sharing. Her Xbox is set to home. Since upgrading the systems, when she goes to use any game on gamepass, her Xbox requires to log me out of my series x. And when I try playing on my end it logs me out of her one x and she can’t use gamepass. Not sure why this started happening? Never had this issue before.

    I made sure her one x is set to home. My series x is not set to home. I’ve reset both systems. Nothing has fixed this issue. I also checked my port forwarding (set up to the series x) and everything looks normal there. I’m at a loss. At the moment we don’t game at the same time. Anyone else experiencing this? Looking for some help. Thanks

    :)
     
    YoBMartino, Jan 10, 2022
    #1
  2. YoBMartino Win User

    Gamepass sharing logs out main account

    I signed out. But when she tries to use any game from gamepass she gets an error stating “the person who bought this needs to sign in. Sign in with the account that bought the game and installed the app”. So then I sign back in and she’s able to use gamepass on her account. Which logs me out of my game session on my series x.
  3. ngocphi Win User

    Gamepass sharing logs out main account

    Should be noted if she is trying to use advance features like cloud it won't work

    Only the subscriber can use it
  4. YoBMartino Win User

    Gamepass sharing logs out main account

    I swapped the home settings and she was able to use game pass on the series x with my account logged out of it. I was able to play the same game on her xbox.
    So then I swapped it back and now its all working as it should! So weird, but im glad we finally got it to work! Thank you so much for your patience and help! Really got us out of this frustrating situation!
  5. Francia J. Win User

    Gamepass sharing logs out main account

    Alright. In this case, we may need to reset the Xbox One console again and make sure that you will sign in to your account by setting it up.

    Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    Reset and keep my games & apps.
  6. YoBMartino Win User

    Gamepass sharing logs out main account

    There are no other accounts but ours.
Thema:

Gamepass sharing logs out main account

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