Gamepass - option to disable auto-renewal, gone

Discus and support Gamepass - option to disable auto-renewal, gone in XBoX Games and Apps to solve the problem; My Gamepass subscription is due for renewal but, considering how I've been mostly playing games I've bought this past month, I don't think it's worth... Discussion in 'XBoX Games and Apps' started by McPhersonator, Feb 25, 2018.

  1. Gamepass - option to disable auto-renewal, gone


    My Gamepass subscription is due for renewal but, considering how I've been mostly playing games I've bought this past month, I don't think it's worth renewing for the time being. Used to be that you could disable auto-renewal for your subscriptions in Settings
    and Accounts, but it seems like this option has been removed in the latest update. Is this right? Or am I just looking in the wrong place? Because I can see the options to change payment method and extend subscription, but cancel just isn't there!

    :)
     
    McPhersonator, Feb 25, 2018
    #1
  2. Why The Unfair Billing Practices! NOT COOL XBOX.

    Is there any possible way to manually disable auto-renewal? There was definitely an option before I signed up for Gold.
     
    cendrars-A95B4BA5-308B-4AA6-B7D8-AFB5C3063E13, Feb 25, 2018
    #2
  3. Xbox GamePass subscription

    I have googled it and attempted multiple times to either cancel my subscription for Xbox gamepass or turn off auto-renewal for said subscription but I have been unable to find either option on my console
     
    DoF VardaDrjugr, Feb 25, 2018
    #3
  4. Gamepass - option to disable auto-renewal, gone

    Some people are able to cancel subscriptions on there xbox and some people are not. You can also go to account.microsoft.com sign in and click on services and subscription at the top. You should be able to turn off auto renewal from here. If you still can
    turn off auto renewal from here then you will need to call xbox customer support and they can cancel the subscription for you over the phone.

    Xbox Customer Support Number: 1-800-469-9269

    Contact Us | Xbox Support
     
    Castellus Zemi, Feb 25, 2018
    #4
  5. Hm, I don't really understand why some people would have the option and some wouldn't. Well anyway, thank you saying where to do it online, much appreciated.
     
    McPhersonator, Nov 2, 2018
    #5
  6. McPhersonator Win User

    Gamepass - option to disable auto-renewal, gone

    Hm, I don't really understand why some people would have the option and some wouldn't. Well anyway, thank you saying where to do it online, much appreciated.
  7. Castellus Zemi Win User

    Gamepass - option to disable auto-renewal, gone

    Some people are able to cancel subscriptions on there xbox and some people are not. You can also go to account.microsoft.com sign in and click on services and subscription at the top. You should be able to turn off auto renewal from here. If you still can
    turn off auto renewal from here then you will need to call xbox customer support and they can cancel the subscription for you over the phone.

    Xbox Customer Support Number: 1-800-469-9269

    http://support.xbox.com/en-US/contact-us
  8. SLB4EVERPT Win User

    I want to cancel my xbox game pass membership

  9. Villarino Win User

    Loyalty Promotion for Xbox Live Gold

    What a pity! im sorry BW1144! Sure, there is a lot of sales for Gamepass, Gold or now the ultimate for 1$ Disable auto renew next time
  10. HyruleBalverine Win User

    Purchasing Live

    You might have to log into your account via xbox.com to access the option for disabling the auto-renewal.
Thema:

Gamepass - option to disable auto-renewal, gone

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