gamepass not working

Discus and support gamepass not working in XBoX Accessibility to solve the problem; just entered a 14 days trial the sire accepted it but still cant play gamepass games b8700e4a-c1cb-420e-a35d-29e9bbc4583d Discussion in 'XBoX Accessibility' started by mitch-afca, Nov 28, 2019.

  1. mitch-afca
    mitch-afca Guest

    gamepass not working


    just entered a 14 days trial the sire accepted it but still cant play gamepass games

    :)
     
    mitch-afca, Nov 28, 2019
    #1
  2. ProvokedMink289 Win User

    Xbox trial codes

    What if i wasnt a previous subscriber for pc gamepass but i was for xbox gamepass and ultimate could the pc gamepass trial still work?
  3. RebuL Win User

    Metro Exodus The two Colonels for pc doesn't work

    Any luck with this? It does not work for me either. I am using the gamepass version as well? Does purchased DLC content not work with Gamepass games?
  4. JohnnyXeo Win User

    Gears 5 doesn't work on this unit! why???

    Did you previously install the gamepass version? I have purchased titles that I downloaded on gamepass, where I had to reinstall the non-gamepass version to make it work.
  5. XBF Diego M Win User

    Gamepass Not Working

    Hi WizardAssassino,

    If your subscription is showing that it is still active online at https://account.microsoft.com/services/ and under the Subscription settings in your Xbox, then you would
    need to
    soft factory reset
    your Xbox, where you reset and keep games and apps installed. Accounts on the console will be removed and you will need to re-connect to your network during the setup. Make sure you have
    your account's login information so you can sign back in during the set-up. No data is lost as long as you sign back in and are connected to the internet.

    Try the soft factory reset and let us know if everything is back to normal.
  6. XBF Brad A Win User

    Gamepass Not Working

    Hi Wizard,

    Thanks for coming to the forums. We recommend to first try a
    power cycle
    on the console. If this doesn't work try
    removing and reinstalling the profile
    . Keep in mind that all save data is saved to the cloud if you have Xbox live and connected to internet, so you will not lose any data.

    Thanks,

    Brad
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