Gamepass games won't play

Mowgs P · Dec 31, 2022

I have an active gamepass ultimate package..I can't play any of the gamepass games it gives a error code when I go to launch a game something about checking active account .when I go to my subscription page it says ultimate package active to 30 march 2023 . Go click a gamepass games and get error code

:)

ngocphi

Because gamepass won't play cloud games

You need gamepass ultimate and be within the supported regions

Farscape247

did you get minecraft from gamepass or did you purchase the game, if from gamepass then it won't play as you are no longer subscribed to gamepass.

I sh00t back x

When your gamepass expires, you won't be able to play gamepass games. It stays installed until you renew or purchase the game

Tomm_A

Hello Mowgs P,

Thanks for posting to the Microsoft community. First, we would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.

Can you please let us know if you still need assistance with this, or if you already solved it through another path?

Again, our apologies, and thank you for your understanding as we try to catch up.

We look forward to your reply.

Sincerely,

Xbox Forum Moderator

Microsoft Community

Tomm_A

Hello

We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).

Thank you for your understanding.

Respectfully

Xbox Forum Moderator

Microsoft Community

Gamepass games won't play