Gamepass games crashing within an hour of launching on PC

Hi OneI1fe



We have not heard anything from you in the last 72 hours. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been resolved. We personally understand that finding time to work on this matter can be little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to getting a resolution for this issue of yours.



Please create a new topic to discuss these concerns by clicking on this link: Create a new question or start a discussion (microsoft.com)



Regards,



Microsoft Community Moderator

Hi OneI1fe



Greetings!



Thank you for posting in Microsoft Community



I do understand the urgency of you wanting to find other ways for this issue of yours in regards with your gamepass games that crashes. We are very glad to help you out to find some of the best possible options and troubleshooting's that we can provide for you.

To get started, I'd like to ask a few questions to better understand the problem that you're facing:

• 1. Have you checked if your system meets the minimum requirements for the games you are trying to play on Game Pass?
  
• 2. Have you updated your graphics card drivers to the latest version?
  
• 3. Is this just happening to specific games on your GamePass or is it happening to every games?
  
• 4. Have you tried disabling any third-party antivirus or firewall software that may be interfering with the games?
  

We just want to ask these questions for us to find other ways to isolate this and understand more thoroughly to get on the same page since there is no error message or what so ever when it crashes and it will just automatically close.

In addition, you can as well try to refer on this support article for more information. Click here:

Troubleshoot performance and stability issues in PC games

Troubleshoot issues with the Xbox app for Windows

Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.

Regards,



Microsoft Community Moderator

Brink is the worst game ever, i started the game up and within seconds of it launching, my xbox crashed

Thanks for your quick response. I started subscription with gamepass on the 14th August and had no issues with downloading at all. My issue has been with the game crashing at launch at not playing the game at all! I had to uninstall three times and the fourth time it said I had to pay £25. I was thus unaware they were taking TSW 2020 off Gamepass. Rather annoying and wasted so many hours aswell as £7.99

you can share all pc gamepass games within the home on multiple pc's too, i do this for my kids all the time with their own accounts, you have been able to share pc gamepass games since the beginning same as all apps and games purchased within the store.

It is actually better than console as i can share on 5 gaming pc's without any issues.