Gamepass game I own issue

Discus and support Gamepass game I own issue in XBoX Games and Apps to solve the problem; Hi, I bought Nier Automata a while before it came out on Gamepass but only started playing last night. When playing it, I completed 2 Gamepass quests.... Discussion in 'XBoX Games and Apps' started by brandiesel1, Jun 3, 2020.

  1. brandiesel1
    brandiesel1 Guest

    Gamepass game I own issue


    Hi,

    I bought Nier Automata a while before it came out on Gamepass but only started playing last night. When playing it, I completed 2 Gamepass quests. Is this normal since I own the game?

    Also, twice while playing it just went to home and said I do not have permission to play this game. It gives you an option to "see in store" which I do. From there the option to play it is available. I do that and it works again.

    I have Gamepass Ultimate paid up til December and proof I own game on same account below.

    How do I fix this?


    Gamepass game I own issue [​IMG]


    :)
     
    brandiesel1, Jun 3, 2020
    #1
  2. xKouai Win User

    Gamepass game I own issue

    Try a cycle power that could wotk https://support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console
  3. MonjaJozef Win User

    Gamepass game I own issue

    Yeah, sometimes there are problems with that. I had a problem with GTA 5. Try power cycle your console: https://support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console

    Also, try remove and then add again your account on machine.

    Also:

    Try Settings. Select All settings. Select System and then select Storage. Select Clear local Xbox 360 storage. Select Yes and restart the console. (This will not affect your cloud saved games or Xbox One games and profiles.)

    Another thing is the factory reset with option keep my games and apps.

    https://beta.support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

    If problem is not solved contact support: https://support.xbox.com/contact-us
  4. TheBalabooboo Win User

    Gamepass game I own issue

    Yes, unfortunately if a game is on GamePass and you are a subscriber, that license will override any licenses that you have for owned games (and sometimes content). This will revert back to your owned games once the game leaves GamePass.

    Save games are transferrable.

    Your other issue is one that I've experienced as well. While it isn't a proven solution, I would recommend a hard reboot of the console.

    With the console on, push and hold the power button until the console fully powers down and the power light goes off.

    Remove the power cable from the rear of the console for about 5-15 minutes. (unplugging the console from the wall outlet does not count... the cache will only be cleared when you remove the wire from the back of the console).

    Plug everything back in and restart the console.
  5. Smwutches Win User

    Gamepass game I own issue

    I'm not sure about the second issue, but about the Game Pass quests, that's normal.
  6. M3tal Daz3 Win User

    Two Point Hospital Game Pass PC

    Do you own gamepass or are you gamesharing? Do you have issues with other gamepass games?
Thema:

Gamepass game I own issue

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