Gamepass Downloads Stuck at 0%

Discus and support Gamepass Downloads Stuck at 0% in XBoX Games and Apps to solve the problem; Hello, I have been trying to resolve this issue for the past few days. Xbox Game Pass games which require "Administrator Approval" are not... Discussion in 'XBoX Games and Apps' started by SillyGoose2556, Jul 20, 2022.

  1. Gamepass Downloads Stuck at 0%


    Hello,

    I have been trying to resolve this issue for the past few days. Xbox Game Pass games which require "Administrator Approval" are not downloading. There is no error code associated with the issue, it just goes through "Preparing", then going to "Downloading" and never actually starts downloading. I have tested multiple games, both those that require "Administrator Approval" (Weird West, Bugsnax) and those that do not (Crackdown 3, Flynn: Son of Crimson). Games that do not require "Administrator Approval" download with no issue. I am the Admin on my PC and I have been able to download games that require "Administrator Approval" in the past (most recently Nobody Saves the World back in April). Games I have installed previously that require "Administrator Approval" have been auto-updating seemingly without issue (AOE IV, Halo Infinite, AOE II).

    I have not been able to find anyone with my exact issue, but I have tried every solution I can find online pertaining to other Xbox app issues:

    Restart PC

    Uninstall and reinstall Xbox app

    Uninstall and reinstall Gaming Services

    Giving download time to start (left it on overnight)

    Starting download via phone app (remote install)

    Disable UAC

    Windows updates

    Creating a separate local admin account

    Selecting different drives

    Deleting .GamingRoot and adding back

    Reinstall DirectX

    Reinstall Visual C++ Libraries

    Disabling Firewall

    Disabling Windows Defender

    Updating all apps via Microsoft Store

    Updating folder, file, and registry permissions

    Following error in event viewer and granting access to CLSID in DCOM manager

    Upgrading to Windows 11

    Reverting back to Windows 10

    Using Windows 10 Media Creation Tool Upgrade (kept all apps and files)

    Downloading via Microsoft Store

    Looking for a file named 'Program' on my main drive

    I have noticed clicking the "Install" button on the Xbox app will trigger a "Starting Download" entry for Visual C++ 2015 UWP for a moment in the Microsoft Store app, but it then disappears and no download for the game ever displays. Selecting "Install" via the Microsoft Store displays the download for both the game and Visual C++ 2015 UWP, but neither get past "Starting Download".

    Any thoughts on a solution are appreciated.

    :)
     
    SillyGoose2556, Jul 20, 2022
    #1
  2. SillyGoose2556 Win User

    Gamepass Downloads Stuck at 0%

    Just to update this incase someone comes across this post and not the other thread or does not find the post in the larger thread, the following worked for me (via BuriedGiant):

    First I checked my VCLIBS files in Powershell (admin):

    Get-AppxPackage -Name Microsoft.VCLibs* | Sort-Object -Property Version | Select-Object Version,packagefullname -Last 100
    I noticed a bigger list, so I removed all of the VCLibs I could with Powershell ("Remove-AppxPackage ..." (use the PackageFullName shown in list) e.g.:

    Remove-AppxPackage Microsoft.VCLibs.110.00.UWPDesktop_11.0.61135.0_x86__8wekyb3d8bbwe
    I was able to remove many of them, however some got an red error code stating it has dependencies (likely Windows related apps), so I skipped them.

    I logged out of Xbox and Microsoft Store.

    Next I uninstalled Xbox App and Xbox Live via settings menu. Then reset Microsoft Store, and repaired it.

    I manually removed Gaming Services in Powershell (admin):

    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
    After that, I went to https://store.rg-adguard.net/ and posted this link: https://apps.microsoft.com/store/detail/microsoft-visual-c-2015-uwp-desktop-runtime-package/9NBLGGH4RV3K

    I downloaded (maybe right click "save as" If you cant download or other Browser...)

    Microsoft.VCLibs.140.00.UWPDesktop_14.0.30704.0_x86__8wekyb3d8bbwe.appx Microsoft.VCLibs.140.00.UWPDesktop_14.0.30704.0_x64__8wekyb3d8bbwe.appx

    and left them in my Download folder. Check if the files are correct and have the same file ending .appx.

    Open CMD (Admin) and go to your Downloads folder by typing

    cd c:\Users\"YOURNAME"\Downloads
    then use these commands one another:

    powershell Add-AppxPackage -Path .\Microsoft.VCLibs.140.00.UWPDesktop_14.0.30704.0_x86__8wekyb3d8bbwe.appx -ForceApplicationShutdown
    powershell Add-AppxPackage -Path .\Microsoft.VCLibs.140.00.UWPDesktop_14.0.30704.0_x64__8wekyb3d8bbwe.appx -ForceApplicationShutdown
    Repeat this step within CMD (WITHOUT ADMIN!)

    Next open Powershell (admin) and got to your Download folder again by typing

    cd c:\Users\"YOURNAME"\Downloads
    - make a similar step as above (this is without "powershell" in the beginning of code!):

    Add-AppxPackage -Path .\Microsoft.VCLibs.140.00.UWPDesktop_14.0.30704.0_x86__8wekyb3d8bbwe.appx -ForceApplicationShutdown
    Add-AppxPackage -Path .\Microsoft.VCLibs.140.00.UWPDesktop_14.0.30704.0_x64__8wekyb3d8bbwe.appx -ForceApplicationShutdown
    Repeat step with Powershell (WITHOUT ADMIN!)

    After that, I installed Xbox App, Xbox Live in the Microsoft Store and Gaming Services with Powershell (admin):

    open a powershell(admin) and type :

    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
    the Microsoft Store pops up, then click install.

    I opened up Xbox App and logged in and it worked :)
  3. JosefLBohorquez Win User

    Gamepass Downloads Stuck at 0%

    Yes, there are some players experiencing this

    Is something random I think, because I'm not facing that issue.

    By the way, someone posted something that worked for him.
    Let me share you the other thread, try it!

    Was Kyle, page 7

    https://answers.microsoft.com/en-us/windows/for...
  4. JosefLBohorquez Win User

    Gamepass Downloads Stuck at 0%

    Hey, thanks for that. Actually I was another user creating a new thread, I'm going to share that fix to see if it works for them

    And I'm glad to hear that you was able to solve it finally!
  5. JosefLBohorquez Win User

    Gamepass Downloads Stuck at 0%

    Oh :c I see
    In this case let's try keeping an eye on the other thread
  6. SillyGoose2556 Win User

    Gamepass Downloads Stuck at 0%

    I just finished trying that, but unfortunately it did not work for me. After doing the steps that Kyle linked to I tried to download Bugsnax again. It caused the Xbox app to display error 0x00000001, then error 0x87e00196 after trying to start the download again. I tried the typical solution for these of reinstalling Gaming Services, but it just brought me back to my original issue.
Thema:

Gamepass Downloads Stuck at 0%

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