Gamepass app and rewards problem

Tortoclas · Jan 4, 2022

Hello since a few weeks ago I have the problem that the gamepass android application does not add me the 5 points for logging in from the mobile. I also do not count for the challenge of the rewards the games that I install from the app even though it installs them. It is something very rare because everything else works correctly but this "small" inconvenience makes it impossible for me to conclude some challenges of the rewards. I have read as possible solutions to remove ad blockers and vpn programs from the phone but this is not my case because I have nothing like that on the phone. I leave some images where you can see better what I am trying to explain. Translated with www.DeepL.com/Translator (free version)

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Tortoclas, rewards is supported on the other hand, you will need to click on the link below to log into your account and fill out the form with your request.

https://support.microsoft.com/en-us/supportrequ...

[EX]

Hi,

only the Rewards support can help you with that issue.

You'll find the link to contact them at the bottom of the Rewards site.

[EX]

Hi,

the Rewards app does not work anymore since April 24.

They replaced it with the Rewards hub for players with GamePass.

You'll find it in your profile to the far right.

geeper07

If you go to the microsoft rewards app and look at the earn tab you will see the "Xbox Games Pass Quests" and in there the gamepass quest are located.

demonizer andy

hi there so providing you are using the same account for your rewards there should be no issue , you can redeem rewards either via the web page or app or direct on your console, as there is also a rewards app for xbox that rewards you for doing various challenges,playing games, purchasing content, there are additional rewards for gamepass subscribers aswel .

you redeem your points for a giftcard which usually gets added direct to your account .

https://account.microsoft.com/rewards/redeem/000402000052

Gamepass app and rewards problem