Gamepass and EA Play games keep crashing but no issues on other games

Cudish · Sep 4, 2021

Games related to Xbox keeps crashing sometimes with no error messages and sometimes with random DXGI errors like device_hung or invalid_call. I've had these crashing issues only while playing ,or trying to play i should say, Battlefield 1, Sea of Thieves, Fifa 21, NFS Heat and Battlefront 2. I can play heavy games like Red Dead 2 without any problems or crashes on Steam. I've tried repairing-reinstalling the games, updating my drivers, updating Windows, playing on lower graphics etc..

Please help so i can play these games without them crashing every 3 minutes.

I have

RTX 2060

32GB RAM

Ryzen 2600x

All non-OC'ed

:)

Cudish

This didn't fix the issue but now there's a new error message saying "Application has been blocked from accessing the graphics hardware". Again, this only happens on Xbox and EA Play games. Still 0 issues with games on other platforms. I did a system scan but didn't do anything, tried running the games as administrators and reinstalling EA Desktop and the Xbox app, Didn't help.

SammyVS

Disable anti-aliasing in the Nvidia settings panel and try playing again.

If the problem persists

Windows key + R and type “Regedit” In It And Hit Enter.

The Registry Editor Will Be Displayed There, Tap On “HKEY_LOCAL_MACHINE” Available In The Left Pane.

Then Choose “System” Then “CurrentControlSet” Option. Now Choose “Control” And Then “GraphicsDrivers”.

Select The “GraphicsDrivers” Key, Now Move Your Cursor To Blank Space Of Your Registry Editor Window And Right-Click.

Choose “DWORD (32bit) Value Or QWORD (64bit)” Available Under “New”.

Now Right Click On The Key Just Added And Choose “Rename” Rename It As “TdrLevel”.

Right-Click On “TdrLevel” And Choose “Modify”.

Look For The “Value Data” Type “0” And Under “Base” Choose “Hexadecimal” Option. Once Done Tap On The OK Toggle. Restart your PC and try again.

Cudish

I already updated my DirectX and it changed nothing

SammyVS

I'm Samy an independent advisor and I'll be helping you

How are you?

Looking over the error, the error is related to DirectX. Have you tried to update your system's DirectX?

https://www.microsoft.com/en-us/download/detail...

ngocphi

Keep in mind ea pro games cannot be installed via gamepass

As they are not yet available on gamepass

Ea pro requires an actual ea play membership

Gamepass only comes with standard

Please refer to the above advisors help for any other game

Gamepass and EA Play games keep crashing but no issues on other games