Game won't properly launch on Windows 10

Fallout Shelter, Solitaire, and some random freemium game I tried all work right now, and in the past I've had Forza Apex & Forza Horizon 3 Demo work without issue. As for system requirements, my PC far exceeds the minimum & recommended. The issue I've been
having with the game doesn't seem to be necessarily common, but there are others having the same exact issue judging by all the 1-Star reviews of the game.

Fallout Shelter, Solitaire, and some random freemium game I tried all work right now, and in the past I've had Forza Apex & Forza Horizon 3 Demo work without issue. As for system requirements, my PC far exceeds the minimum & recommended. The issue I've been
having with the game doesn't seem to be necessarily common, but there are others having the same exact issue judging by all the 1-Star reviews of the game.

Thanks for the details,

Are you also using a Windows 10 Technical Insider build or the standard consumer release of Windows 10?

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Hey there OGMilkTea,

Are you seeing the issue in any other games or app that also use the Windows Store such as Fallout Shelter?

Does your computer meet the Minimum or Recommended specs to run as well?

Windows 10 Requirements:

MINIMUM:

OS: Windows 10 64-bit

Processor: Intel Core2 Duo E6550 @ 2.33GHz | AMD Athlon 64 X2 Dual Core 5600+

Memory: 1 GB RAM

Graphics: NVIDIA GeForce GTX 650 | AMD Radeon HD 7750

DirectX: Version 11

Network: Broadband Internet connection



RECOMMENDED:

OS: Windows 10 64-bit

Processor: Intel Core i5-2300 @ 2.80GHz | AMD FX-6120

Memory: 4 GB RAM

Graphics: NVIDIA GeForce GTX 650 Ti | AMD Radeon R7 260

DirectX: Version 11

Network: Broadband Internet connection

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Edit: It happened again, I'm using Windows 10, and this is the first time I'm playing this game. This has not happened to any other games I've played. I tried reinstalling the game and seeing in task manager if fallout was still running in the background, but nothing worked. I'll try and use some of your suggestions, Thanks!

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Protox_909

Additional information is needed, please tell me:

Are you using windows 10 or 11?
Is this the first time that you try to play this game or you were able to do it previously?
Are you using an insider build / beta OS in your PC?
Is this happening only with this game or if you try a different game something similar happens?

And, what did you tried so far to fix this
In that way I can advise you different things or how to proceed

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In the meantime try and double check this

Open Settings, click Update and Security and then Windows Update
Click Check for Updates

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too. (Click on get updates)

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox and Fallout app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and try again