Game won’t play. Keeps going to home screen

My name is Fernando I'm an independent consultant, I'm happy to help

Make sure your internet is connected properly and try resetting the modem to the IP if updated. Also make sure your subscription is active on the console as primary. try to exit the game and enter again. How is a launch and multiplayer game can happen connection and server problems at the beginning

Hope I helped and see you soon

Hey there OmarCeesay,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be pretty discouraging. I suggest trying the steps we normally suggest for most game problems we have on the

Game Issue Solution.

When you get the chance, give that a shot and let us know if that helped.

Thanks for reading!

I keep clearing my cache and it keeps trying to automatically update the game and when I cancel it takes me back to my home screen

My son is going crazy as he's dying to play it.

Hey there JackInTheBox996.

Have you tried pinning the game to your home screen? If you haven't done so, that should keep the game showing on your home screen even if you're not playing it.

I see you tried reinstalling the app. Did you clear the cache and then restart the console before reinstalling it?