Game wont open/crashes every time + Game Save info missing

I was told to contact here for help
Info on the issue, what Ive done and previous help can be found here

https://support.forzamotorsport.net/hc/en-us/requests/431641

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Game wont open/crashes every time + Game Save info missing

Platform: Xbox Game Pass (PC)
GamerTag: DominoPanda23
Game: Forza Horizon 5
Error Code: error code e47-0

A majority of the time, when I open the game, it doesnt get past the fist logo picture, and shuts itself down, no crash report.
A few times it has managed to get as far as the loading screen, and shuts down.
It managed to get to the menu once, where it told me it couldnt find my data/couldnt sync.

This has only started happening since the last update from what I can tell.

The game runs fine on cloud gaming and synced, but can not join any friend lobbies in multiplayer/no one can join me.

I have tried uninstalling + reinstalling, restarting PC, waiting a few days and trying again, running as admin, repairing the game app, repairing the store app, repairing the xbox app, and more and nothing has worked.

Hopefully you can help.
Thanks in advance,
Lesley

:)