Game won't load my account

BulletGoalie · Aug 4, 2017

I was in the middle of playing when the game froze, booted me out, and now it won't load, tries and fails to sync content, and says it can't find any saved game stuff. I just got ESO Plus yesterday, and up until 20 minutes ago, everything was working fantastic.
Does this have anything to do with the XBox Live problem going on right now? Because several of my friends are showing as playing ESO right now, and that pisses me off that I can't. Especially after spending money on this yesterday.

:)

iHaunting Raven · Aug 4, 2017

Great! I can't play my digital games!!

It won't load my games, I am obviously in the account that I used to download the games and I've played several times without a problem, now SO and CoD AW won't load and it gives me the code (0x87de2714)

Man, is this a great console or what? it won't allow me to play MY GAMES!!!

Alatariely · Aug 4, 2017

Gears of war 3 on xbox one won't load account

Hi everyone

I'm trying to play Gears of War 3 on my xbox one. The game loads perfectly but my account won't load. It appears as a "guest player," it won't even give me the option to sign in, even though the account is signed in outside the game. If someone knows how
to help me I'll appreciate it.

onyxishere · Aug 4, 2017

Sorry to hear you're upset. Can you please try power cycling the console by holding the power button on it for 10 seconds until it shuts down to see if that helps?

onyxishere

Sorry to hear you're upset. Can you please try power cycling the console by holding the power button on it for 10 seconds until it shuts down to see if that helps?

Eric_204

Thank you very much it works

Eric_204

Okay I'll clean my system cache and I'll tell you if it worked or not

XBF Brad A

Hello Hellycat,

Sorry for the issue you are having with your console. First we recommend to
power cycle the console and unplug it for 30 seconds. If this doesn't do the trick, then do a

soft factory reset.

Make sure you know email/password to the accounts on the console before the reset.

Thanks,

Brad

XBF Ezra G

Hello Eric_204,

Thank you for your post. I understand you are experiencing an issue with loading Terraria on your Xbox 360. To troubleshoot this, please try

clearing your Xbox 360 System Cache.

I hope this helps.

Game won't load my account