Game won't load and returns to home screen

Discus and support Game won't load and returns to home screen in XBoX on Consoles to solve the problem; Hi, I came back from out of town and my online games (ESO and Battlefield) will no longer play. I can click on them and then it looks like it will... Discussion in 'XBoX on Consoles' started by UnsaidLamb66263, Jan 27, 2017.

  1. Game won't load and returns to home screen


    Hi,

    I came back from out of town and my online games (ESO and Battlefield) will no longer play. I can click on them and then it looks like it will load and immediately returns back to the home screen. I have:

    -Done a reset / checked subscription status / checked for updates / checked internet connection

    and i have had no luck. Please advise

    :)
     
    UnsaidLamb66263, Jan 27, 2017
    #1
  2. phil b noc
    phil b noc Guest
    dragon age wont open

    my inquisition game will not load apon opening the game it returns me to the xbox home screen
     
    phil b noc, Jan 27, 2017
    #2
  3. fatbaz lite
    fatbaz lite Guest
    Inquisition won't load

    just get message that it's taking too long to load and returns to home screen
     
    fatbaz lite, Jan 27, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Game won't load and returns to home screen

    Hey there Heaveninruin!

    This thread is roughly 5 months old. If you're experiencing issues similar to the ones outlined in the OP, you'll want to post up your own thread with as much information as possible so the community can best assist.

    Thanks for understanding. Game won't load and returns to home screen :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider Program troubleshooting.
     
    Miss Bijoux, Jun 5, 2017
    #4
  5. Miss Bijoux Win User

    Game won't load and returns to home screen

    Hey there Heaveninruin!

    This thread is roughly 5 months old. If you're experiencing issues similar to the ones outlined in the OP, you'll want to post up your own thread with as much information as possible so the community can best assist.

    Thanks for understanding. :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider Program troubleshooting.
  6. Jaymo1978 Win User

    None of my games can connect to a game server

    @NECROM, when you say Titanfall and BF won't go past the home screen, do you mean the Home screen for the CONSOLE, the initial "splash" screen for the game (basically, quitting back to the home screen right after loading) or the main menu screen for the
    game?

    For those particular issues, I would recommend a hard power cycle of the console (hold the "Nexus" power light on the console for 8-10 seconds, then wait until the power brick turns orange, then start back up again.) I personally experienced an issue last
    night with a game loading the splash screen, then immediately returning to the home screen, and a hard reset fixed it.

    Hope this helps!
  7. ziggerdy zam Win User

    Xbox Fitness - Internet Connection Error

    My xbox one has updated and now xbox fitness won't load just keeps returning me to the home screen I know it's a new console but seems like there's alot of issues to solve
  8. SamGale2 Win User

    COD Cold War Won't Start

    I also have the same issue, loading screen appears for 20 to 30 seconds and just returns to the xbox home screen
  9. Rodrigo Oliver Win User

    Won't load home screen

    Hi Brandon, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Have you tried to do a system reinstall?

    For a detailed guide, please use this link: https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

    It's a two-step process using a computer and your console, I highly recommend you use the above link for a better reading experience.

    If you prefer a step-by-step guide here, please, follow these steps:

    ------------------------------------------------
    First Step (On the Computer):
    ------------------------------------------------

    Plug your USB flash drive into a USB port on your computer.

    Select the following link to download the reset file to your computer: https://www.xbox.com/xboxone/restorefactorydefaults

    Select Save to save the console update.zip file to your computer (if it doesn't download automatically).

    To unzip the compressed file, right-click on the file and then select Extract all from the pop-up menu.

    Copy the $SystemUpdate file from the .zip file to your USB flash drive

    ---------------------------------------------------
    Second Step (On your console):
    ---------------------------------------------------

    Unplug the network cable if you're using a wired network connection.

    Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

    Wait 30 seconds, and then plug the power cord back in.

    Plug the flash drive into a USB port on your console. For more information, see:

    Press and hold the Pair button (Xbox Series X|S: located on the front next to the USB port) and the Eject button (Xbox Series X: located just above the disk drive slot), and then press the Xbox button on the console.

    Note The Xbox Series S and the Xbox One S All-Digital Edition do not have an Eject button. On this console, you only need to hold the Pair button and then press the Xbox button.

    Continue holding the Pair button and Eject button for 10-15 seconds.

    Listen for two "power-up" tones a couple of seconds apart.

    You can release the Pair button and Eject button after the second power-up tone.

    When the console restarts, remove the flash drive.

    Once the console restarts, you should see the digital setup experience to guide you through resetting your console.

    Let me know if it works!
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Game won't load and returns to home screen

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