Game with gold game not showing in App Library & error when searched for

Discus and support Game with gold game not showing in App Library & error when searched for in XBoX Games and Apps to solve the problem; I got indianna nones amd the emperors tomb FREE with games with gild last week, on xbox.com it says “ you own this game” so far so good, but it does t... Discussion in 'XBoX Games and Apps' started by red dwarf 4ever, Feb 17, 2021.

  1. Game with gold game not showing in App Library & error when searched for



    I got indianna nones amd the emperors tomb FREE with games with gild last week, on xbox.com it says “ you own this game” so far so good, but it does t show in the xbox app library and when searched for, inget the error shown in the image. I searched for many ither games all without issue, inhave added new games and they appear in the library instantly. I can only assime there is a glitch with this game data, graohic image etc. Prevemting it from being searched for or added to the library.

    i have tried with xbox gamer suport but as usual, my question does not get read, i get repleis loke, “ try playing the game” “when did you buy it ?” Or “ we cant help with in game issues” i seriously have never managed to get any help from an xbox gamer, i really dont think my questions are understood, i try to be as clear as possible.......so frustrating

    thanks


    Game with gold  game not showing in App Library & error when searched for [​IMG]


    :)
     
    red dwarf 4ever, Feb 17, 2021
    #1
  2. XBF Brad A Win User

    Cobro por un juego reclamado de xbox live gold[Translation-Charge for a claimed xbox live gold game]

    Hi Eduardo,

    Thanks for reaching out to the forums. We see you have a question on a game with gold. When you go to your full library or games with gold games in my games and apps. Does the game show up as owned? If not it may not of registered you bought it.

    Thanks,

    Brad
  3. Raphael Wildeboer Win User

    cant launche apps from xbox app

    No dont have an error code game does show up when i search for it but when i press play on the xbox app it says cant play the game and more not
  4. red dwarf 4ever Win User

    Indiana Jones and the emperors tomb

    Ok, yes I downloaded it and installed it, it’s NOT showing in my Game Library, using the Xbox app, if I search for this game with the Xbox app I get the error message image I posted previously. I spoke at enormous length with several Xbox experts, who took m through tons of troubleshooting, eventually I was told it was a known issue and was bing worked on, that was back in February.with Subsequent enquiries I get told it’s still being worked on, IMO its a low priority for MS and I don’t think they will bother. As I also said the Xbox App Library displays the graphic from the game, NOT the title as text, so maybe other game titles are not showing just so difficult to read the game title from a graphic image. I have asked many times to allow the option to display the library content as a simple list….but no one really cares at MS……they mainly interested in developing stuff that most likely no one really wants……..

    All I need is for someone to look in the app game library for Indian jones & the emperors tomb and see if it’s there and also search for it and see if they get the same error message.

    Many thanks
  5. Fl0ydPinkert0n Win User

    Reinstalling Microsoft Edge

    If it's for some reason not showing up in your apps, then you can always try searching for it in your 'Ready to Install' list, which is now located in the "Full Library" section of "My Games & Apps."
  6. AP4RK Win User

    Indiana Jones and the emperors tomb

    I opened the Xbox App on my Android tablet and searched for Indiana Jones. A screen similar to your second picture came up and i selected Indiana Jones and the Emperors Tomb at the bottom of the screen. I then got the same error message as your first picture.

    I am not sure what you mean by Game Library in the app. If you mean the screen that shows all your achievements then i believe that the original xbox games do not show here as they dont support achievements.
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Game with gold game not showing in App Library & error when searched for

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